Title: TPM (Technical Program Manager )

Location: Vancouver, BC - Office 3 days in a week

Duration: Contract

Job Description:

• Ability to quickly learn technical product knowledge, especially security-related concepts

• Understanding of the product development lifecycle, maturity, and road-mapping exercises.

• Experience working on large-scale enterprise initiatives that include multiple impact teams across the enterprise.

• Experience leveraging or developing solutions using Information Security-related concepts and Privileged access management.

• Strong written and verbal communication skills with the ability to convey messages at different levels - detailed and high-level management

• Ability to effectively drive resolution of issues and roadblocks

• Highly motivated and proactive to ensure the success of the team and product

• High degree of ownership to deliver expected objectives

• Comprehensive experience in agile delivery methodologies (scrum, Kanban, etc.) and CI/CD

• Deep understanding of the platform, the integration patterns, the organizational capabilities, and the company wide assets that can be leveraged to provide technical solutions to customer problems

• Extensive experience in designing and implementing shared web service platforms including front end and backend capabilities.

• Demonstrated ability to operate with complete independence and autonomy.

• Expert in full stack development and experience with Linux, Golang, Java J2EE, Spring Boot, Hibernate, JPA and other coding languages and database concepts.

• Good to have working experience with Teleport.

• Expert knowledge with the Confluence, Splunk , Rally, Remedy and JIRA tools.

• Hands on experience in code reviews and change management.

• Well versed in multiple Agile workflow tools, specifically with JIRA

• Manages scrum team(s) that will build, operate and maintain software to meet business needs

• Obsessed with results, and effectively communicate the objectives and how success will be measured to the team members.

• Develop and drive metrics for team delivery through in-house and vendor (SaaS) based tools.

• Act as Scrum Master / SAFe agilist and drive all ceremonies

• Implement Scaled Agile Framework and / or other Agile methodologies

Enjoys diving deep to understand platform capabilities and underlying technologies.

Proven track record of data driven decision-making and applying continuous improvement methodologies across teams

Can debate the delivery strategy with business teams, architects, engineers, and designers

Can communicate to executives, peers, and staff with impact, eloquence, and authenticity

• Guide, mentor & coach the team(s) on Agile Scrum, SaFe and TDD principles

• Remove impediments with the right sense of urgency, or guide teams in doing so

• Build a trusting and safe environment for the team where problems are discussed without fear of blame, retribution, or being judged, with an emphasis on healing and problem solving

• Coordinate with cross functional teams within MasterCard across locations to ensure project success

• Being keenly aware of what is being delivered by the team and why, and the big program picture

• Maintain, Radiate and Present project related information, & metrics for leadership review

• Coordinate initiatives for automation, defect metrics and overall quality initiatives

• Recommend strategic direction, continuous improvements, and policy changes.

• Advance operational and business concerns or issues relative to future business programs, projects, or enhancements that may affect consistent delivery of quality services.

• Lead Project/Program management activities around cost, schedule, quality etc.

• Own collection and reporting of platform metrics

Qualifications:

• Bachelor's degree in computer science, ISM or a related field (Master's degree preferred).

• Knowledge of multiple software development concepts and Methodologies

• Detail-oriented, proactive, and able to function under pressure in an independent environment along with a high degree of initiative and self-motivation to drive result