Client: Tier 1 Banking Client

Type: 12 month contract + extension

Position: Digital product Manager X2

Location: 2 days a week on site

Rate: 75- 80/hr incorporated - max rate - no flexibility

Required Skills & Experience

• 4+ years of experience in product management/ ownership
• Experience with Chatbot/AI technologies OR Transaction migration (moving branch data to digital platforms
• Digital product management/ownership experience
• Strong analytical skills with the ability to understand and present data.
• Delivery of digital products
• Experience with User Acceptance Testing (UAT)
• Agile delivery experience
• Excellent communication skills and the ability to work effectively with cross-functional teams.
• Design, risk, technology, product, AML/compliance
• A positive working attitude and the ability to deliver results with accountability and ownership.

Job Description

The ideal candidate will have, AI/Chatbot technologies and/ or transaction migration , a passion for innovation, and a proven ability to deliver results in a fast-paced, agile environment.

Key Responsibilities:

Develops and delivers the full product development lifecycle from setting strategic objective to bringing a product to market that delivers business value. Researches, investigates, selects and develops products and services bridging business requirements with technology capabilities. Drives end-to-end product lifecycle including the 'why', 'when' and 'what' of the product, persona development, proof of concepts, backlog management and product activation through to product retirement.

• Identifies the overall goal of a product(s), drives engagement of stakeholders and leads the adoption of product.

• Drives the overall customer experience definition and prioritization that enables a focus on what matters most to our customers.

• Ensures product management and development teams are producing in parallel, and are working together effectively and efficiently.

• Builds and sustains high performing cross-functional teams; Monitors and tracks performance, and addresses any issues.

• Addresses blockers related to adoption and correct usage of the product- including communications, documentation and training.

• Establishes the go-to-market, pricing and positioning strategies.

• Plans & manages the budget, timeline, and tactical components, throughout the product lifecycle.

• Identifies and analyzes market trends to update and improve product usability

• Ensures that a new product in development, or a new feature of an existing product is proven to be desirable, viable and functional.

• Focus is primarily on business/group; may have broader, enterprise-wide focus.

• Provides specialized consulting, analytical and technical support.

• Exercises judgment to identify, diagnose, and solve problems within given rules.

• Works independently and regularly handles non-routine situations.

• Broader work or accountabilities may be assigned as needed.