Title: OSS Platforms Support (SolarWinds, Splunk, and Claroty)

Location: Saskatoon, SK, S7K 1L3, Canada (Onsite)

Long-Term Contract.

Job Description:

Mandatory skills:

Operation Support Systems such as SolarWinds, Splunk, and Claroty. responsible for the deployment, integration, and maintenance of monitoring and security platforms that support network visibility, performance management, and operational security.

• Design, configure, and maintain OSS platforms including SolarWinds, Splunk, and Claroty.

• Monitor network and system performance, generate alerts, and ensure timely incident response.

• Develop dashboards, reports, and alerts to support operational and security teams.

• Integrate OSS tools with other ITSM and NOC systems for end-to-end visibility.

• Automate routine monitoring tasks using scripts and APIs.

• Collaborate with network, security, and infrastructure teams to ensure optimal system performance and security posture.

• Maintain documentation for OSS configurations, procedures, and best practices.

• Participate in audits, compliance checks, and vulnerability assessments.

• Proficiency with:

• SolarWinds (NPM, NCM, SAM modules)

• Splunk (search queries, dashboards, alerts)

• Claroty (or similar OT/ICS security platforms)

• HLD and LLD

• Strong understanding of network protocols, system administration, and cybersecurity principles.

• Experience with SNMP, Syslog, and REST APIs.

Preferred Qualifications:

• Certifications such as Splunk Core Certified User, SolarWinds Certified Professional, or Claroty Certified Specialist.

• Experience with ITSM tools (e.g., ServiceNow, Remedy).

• Familiarity with cloud environments (AWS, Azure) and hybrid monitoring strategies.

• Knowledge of OT/ICS environments and industrial cybersecurity.