Role Description

This is a part-time remote role for an Information Technology Help Desk Support professional. The Help Desk Support will be responsible for providing technical assistance, troubleshooting issues, and ensuring network security. Day-to-day tasks include managing network administration, resolving IT-related problems for clients, and delivering excellent customer service. S chedule is 8:30 am till 12:30 pm Monday to Friday.

Qualifications

• Network Administration and Troubleshooting skills
• Information Technology and Network Security knowledge
• Customer Service expertise
• Strong communication and problem-solving skills
• Experience in IT support roles is a plus
• Relevant certifications in IT or related fields are beneficial