At Maple Global Freight Solutions Inc., we are committed to delivering reliable and efficient transportation services. We are currently seeking a skilled Dispatcher to coordinate and streamline our transportation operations. This role is critical in ensuring timely deliveries and effective communication with drivers, customers, and internal teams.

Key Responsibilities:

• Dispatching & Communication: Assign highway loads to drivers and maintain ongoing communication via phone or satellite.
• Scheduling & Planning: Manage delivery and pick-up appointments, optimize routes, and ensure on-time performance.
• Tracking & Monitoring: Use Samsara to track equipment/driver location and monitor safety compliance.
• Customer Interaction: Update customers on load status and resolve service issues to ensure satisfaction.
• Problem-Solving: Proactively resolve service disruptions and work to minimize delays.
• Collaboration: Work closely with drivers, customer service, and management to ensure seamless operations.

Qualifications:

• Strong ability to thrive in a fast-paced, high-pressure environment.
• Solid understanding of traffic laws and regional geography.
• Proficient in transportation management systems (e.g., Samsara).
• Excellent organizational and planning skills with a keen attention to detail.
• Customer-focused with the ability to build relationships and resolve issues quickly.
• Goal-oriented and results-driven with proven leadership and teamwork abilities.
• Adaptable, resourceful, and self-motivated.

Why Join Us?

At Maple Global Freight Solutions, we offer a collaborative work environment, competitive compensation, and opportunities for growth. If you're looking to make a real impact and take your career to the next level, we'd love to hear from you.