This role is fully remote, with the exception of monthly 2-day technology leadership and architecture meetings in Toronto.

About Swift:

Founded in 2015 and based in Toronto, Canada, Swift Medical has rapidly become the leader in wound care technology. Our mission is, "Healing Our World Faster," which underscores the critical need to address the pressing issue of wound care.

Swift Medical is the world leader in digital wound care management, offering advanced wound care visualization and touchless 3D measurement with its Swift Skin and Wound software. The enterprise-grade solution streamlines clinical and administrative workflows, from image capture and risk scoring to assessment scheduling and claims submission. Swift Skin and Wound is utilized by over 5,200 facilities.

At Swift, our values drive everything we do:

• Work Together, Swiftly: We believe in collaboration that drives efficient and effective results.
• Know What You Say, Say What You Don't Know: We value clarity and honesty in all communications.
• Amplify Positive Impact: We foster an environment where every action and voice contributes to collective success.
• Dissent to the Impossible: We challenge norms and aim for extraordinary outcomes.
• Set a High(er) Bar: We constantly push ourselves to exceed expectations and set new standards of excellence.

For more information on how Swift has revolutionized wound care, visit:

Job Summary:

The Technical Program Manager (TPM) will be responsible for driving the successful delivery of complex, cross-functional programs that sit at the intersection of product development, engineering execution, and business impact. Reporting into the Director, Program Management, this role is critical to scaling how we plan, execute, and communicate across teams.

The TPM will serve as the connective tissue between Product, Engineering, Design, Commercial, and other business stakeholders-ensuring alignment, clarity, and execution discipline. You'll be expected to manage multiple programs simultaneously, anticipate risks before they arise, and bring structure and calm to complexity while supporting Swift's mission to Heal Our World Swiftly.

What You Will Do:

Program Planning & Execution

• Own the end-to-end delivery of key strategic programs and product initiatives
• Work with product and engineering leads to define requirements, scope, dependencies, timelines, and success metrics
• Develop and manage integrated project plans, detailed schedules, and clear milestones
• Drive the team through Agile/Scrum processes and continuous delivery cadences
• Ensure programs adhere to company security and compliance requirements for healthcare software

Cross-Functional Collaboration & Stakeholder Partnership

• Facilitate alignment across technical and non-technical teams, ensuring everyone is rowing in the same direction
• Lead regular program syncs, standups, and reviews to track progress, resolve blockers, and reinforce ownership
• Document decisions, risks, dependencies, and timelines in a centralized and accessible format
• Act as the single point of truth for program status, proactively escalating when plans go off track
• Build trusted relationships with clinical, commercial, and technical stakeholders
• Effectively navigate competing priorities and negotiate resource allocation
• Represent the technical team's constraints and requirements to business stakeholders
• Occasionally engage with key customers to represent program status or gather feedback

Visibility & Reporting

• Create and maintain dashboards and reports that provide clear visibility to senior leadership
• Synthesize updates across teams and communicate program health, risks, and trade-offs with precision
• Build executive-facing materials that enable strategic decisions based on program insights
• Provide regular status updates with appropriate level of detail for different stakeholder groups

Risk & Compliance Oversight

• Proactively identify program risks and develop mitigation strategies
• Maintain appropriate documentation for healthcare software compliance needs (FDA, HIPAA)
• Develop contingency plans for critical path risks and dependencies
• Ensure programs adhere to regulatory requirements for medical technology

Process Optimization

• Identify and implement ways to continuously improve program delivery processes, tooling, and collaboration workflows
• Champion best practices in technical program management and delivery
• Help establish operational excellence as a core competency across the Product & Engineering organization
• Contribute to the development of repeatable processes that scale with company growth

Impact & Success Metrics

• Drive on-time delivery of technical programs with 90%+ adherence to planned milestones
• Reduce cross-team dependencies and bottlenecks by 30% through improved planning and communication
• Establish measurable improvement in engineering efficiency and predictability
• Contribute to improved customer satisfaction through successful technical initiatives
• Meet or exceed established 30/60/90 day onboarding and performance goals

What You Bring To Swift:

Required Experience & Skills

• 5+ years of experience as a Program Manager, Project Manager, or Delivery Lead in a technology environment
• Deep understanding of software development life cycles (SDLC), Agile methodologies, and release planning
• Strong technical acumen (you don't need to code, but you should be fluent in engineering concepts and comfortable in technical conversations)
• Experience managing programs with distributed teams, complex interdependencies, and multiple workstreams
• Exceptional communication skills (able to synthesize complex ideas and deliver clear, concise updates to technical and executive stakeholders)
• Proficiency in project management tools such as Jira, ADO, Confluence, Notion, Miro, or similar
• Experience in a high-growth startup or scale-up environment
• Demonstrated ability to influence without authority and drive outcomes across organizational boundaries

Technical Background

• Understanding of healthcare technology environments and integration patterns
• Familiarity with cloud platforms (Azure preferred) and microservices architectures
• Knowledge of compliance requirements for healthcare software development
• Understanding of Swift's core technologies or similar medical imaging/data processing applications

Cultural Alignment & Swift Values

• Demonstrate a collaborative, solution-oriented mindset in line with Swift's values
• Thrive in a fast-paced environment where priorities may shift quickly
• Balance strategic thinking with hands-on execution
• Passion for Swift's mission to improve wound care and patient outcomes
• Ability to remain calm under pressure and bring clarity to ambiguous situations
• Mentor junior team members and share knowledge across the organization

Why Join Swift

At Swift Medical, we're transforming wound care through innovative technology. Our solutions help healthcare providers deliver better patient outcomes while reducing costs and administrative burden. As a Technical Program Manager, you'll play a pivotal role in bringing our life-changing products to market efficiently and effectively.

Join our team of passionate professionals who are making a real difference in healthcare. We offer competitive compensation, flexible work arrangements, opportunities for growth and development, and the chance to work on meaningful technology that improves people's lives.

Swift Medical is proud to be an equal opportunity employer committed to building a diverse and inclusive workplace.

Some of the Programs Offered to our Team:

• Unlimited Vacation Program
• Participation in our Educational Reimbursement Program
• Health, Vision, and Dental benefits
• Healthcare Spending Account
• Work from Home Reimbursements
• Mentoring and development opportunities
• Extensive training from seasoned, engaged professionals
• Flexible, remote work
• The opportunity to make a difference!

We are a diverse and equitable employer, committed to creating an inclusive workplace. Swift provides equal employment opportunities (EEO) to all employees and applicants for employment regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Swift Medical recognizes that challenges remain in achieving the full participation of equity-seeking groups (including women, Indigenous Peoples, persons with disabilities, members of visible minority/racialized groups, and members of LGBTQ2+) in tech careers and is committed to identifying and eliminating barriers that may exist within its own hiring process, programs, and practices.

Swift Medical is committed to fair and accessible employment practices. If you are contacted for a job opportunity, please let us know how we can best meet your needs and advise us of any accommodation required to ensure fair and equitable access throughout the recruitment and selection process.

We thank and appreciate all applicants for their interest . click apply for full job details