Inclusion without Exception:

Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes.

About TCS:

TCS is an IT services, consulting, and business solutions organization that has been partnering with many of the world's largest businesses in their transformation journeys for over 55 years. Its consulting-led, cognitive-powered portfolio of business, technology, and engineering services and solutions is delivered through its unique Location Independent Agile delivery model, recognized as a benchmark of excellence in software development. A part of the Tata group, India's largest multinational business group, TCS operates in 55 countries and employs over 607,000 highly skilled individuals, including more than 10,000 in Canada. The company generated consolidated revenues of US $ 30 billion in the fiscal year ended March 31, 2025, and is listed on the BSE and the NSE in India. TCS' proactive stance on climate change and award-winning work with communities across the world have earned it a place in leading sustainability indices such as the MSCI Global Sustainability Index and the FTSE4Good Emerging Index.

Required Skill Set:

• Excellent Verbal and Written Communications skills to handle NA region customers.

• Accounts Receivables Management

• Required to take complete ownership of assigned accounts and manage complete relationships as well for collections and customer invoices issues.

• Calling for payment on overdue invoices for buckets in scope

• Doing maintenance on the account

• Handling accounts / payment queries from accounts payable team

• Interaction with other teams - billing, originations etc.

• Payment application

• Handling disputes and resolution

• Invoice reconciliation - Pre bills, Credit rebills, Invoice splitting, PO change, Adjustments as per scope.

• Basic Excel based reporting and analysis on assigned inventory.

• Daily task list wrt regular TCS activities

• Good negotiation skills

• Orientation and ability to handle customers' questions with regards to accounts

• Good domain or product knowledge

• Graduate with an exposure to B-2-B Collections environment

• Good Follow up skills with customer for all collections activities

• Handle customer questions & / or objections

• Strong analytical and Excel skills, including v-lookups and pivot tables

• Good Email writing Skills

Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodations during the recruitment and selection process, please inform Human Resources.

Thank you for your interest in TCS. Candidates that meet the qualifications for this position will be contacted within a 2-week period. We invite you to continue to apply for other opportunities that match your profile.