The Warehouse & Logistics Supervisor plays a critical role in overseeing day-to-day warehouse operations, ensuring smooth and efficient processes for receiving, picking, packing, and shipping. This role is responsible for ensuring all orders are accurately invoiced and shipped at the end of each day, maintaining adherence to operational standards, KPIs, and compliance requirements.

The ideal candidate will be a hands-on leader with strong experience in warehouse operations, workforce management, and continuous improvement initiatives such as 5S methodology, multi-order picking, and process optimization. The Supervisor will also act as a backup for the Warehouse Manager, ensuring seamless operations in their absence.

Shift: 2:00 PM - 10:30 PM

Daily Warehouse Operations & Order Fulfillment:

• Supervise and coordinate all warehouse activities, including receiving, picking, packing, and shipping.
• Ensure all orders are properly invoiced and shipped before the end of each day.
• Manage daily workflow, ensuring timely and efficient order fulfillment aligned with company SLAs.
• Oversee and enforce adherence to operational standards, best practices, and safety regulations.
• Conduct end-of-day warehouse closure procedures, ensuring security and compliance.

Process Improvement & Compliance:

• Ensure compliance with 5S methodology, maintaining an organized and efficient warehouse.
• Lead multi-order picking initiatives, optimizing picking accuracy and speed.
• Identify areas for process improvement, collaborating with the Warehouse Manager to implement best practices.
• Lead in cycle counting programs to maintain high inventory accuracy and reduce discrepancies.

Workforce Leadership & Engagement:

• Provide leadership, coaching, and mentoring to warehouse associates, fostering a high-performing team.
• Monitor team performance, providing regular feedback and corrective actions as needed.
• Promote a culture of safety, accountability, and continuous improvement among team members.
• Actively participate in employee engagement initiatives, including recognition programs and training.

Managerial Backup & Cross-Functional Collaboration:

• Act as a backup for the Warehouse Manager, ensuring uninterrupted leadership during absences.
• Work closely with Customer Service and Large Equipment Sales teams to ensure smooth order processing and issue resolution.
• Support technology and automation initiatives, including Warehouse Management System (WMS) enhancements.

Supervisory Responsibilities:

• Directly supervises warehouse associates, temps and leads in day-to-day operations.
• Ensures that all direct reports meet or exceed productivity, quality, and safety standards.
• Conducts training, performance evaluations, and corrective actions as needed

Education and Experience Requirements:

• High School Diploma or equivalent (College or bachelor's degree preferred but not required).
• 3+ years of experience in a supervisory or leadership role within a warehouse or logistics environment.
• Experience in dental or medical supply distribution is an asset.
• Strong understanding of warehouse operations, inventory control, and order fulfillment.
• Proficiency in warehouse management systems (WMS), inventory tracking, and reporting tools.
• Experience in managing people (full time and temporary team members)

Competencies & Skills:

• Leadership & Coaching: Ability to motivate, train, and manage warehouse associates effectively.
• Results-Driven: Strong focus on meeting daily shipping, invoicing, and performance targets.
• Problem-Solving: Ability to quickly assess and resolve operational issues.
• Process Improvement: Knowledge of Lean, 5S, and warehouse efficiency best practices.
• Communication: Strong verbal and written communication skills, with the ability to coordinate cross-functionally.
• Adaptability: Ability to work in a fast-paced, high-volume distribution environment.

Physical Requirements:

• Must be able to stand, walk, and be physically active throughout the shift.
• Ability to lift and move up to 50lbs as required.
• Comfortable working in a fast-paced warehouse setting with fluctuating workloads and schedules

Work Environment:

• The role operates in a professional, fast-paced warehouse environment where adaptability and hands-on leadership are key.
• Regular collaboration with warehouse associates, customer service teams, and leadership.
• Strong emphasis on safety, accuracy, and efficiency to meet daily shipping and order fulfillment targets.

Why Join Safco Canada?

• Leadership Opportunity: Be a key player in driving operational excellence and team performance.
• Professional Growth: Work in a dynamic environment with ongoing learning and career advancement opportunities.
• Impactful Role: Directly contribute to efficiency, customer satisfaction, and operational success.
• Competitive Compensation & Benefits: We offer industry-competitive salaries, benefits, and incentives.