Business Process Analyst - HR (contract)
Toronto, ON
Introduction:
We are looking for a project-focused, cross-functional analyst who can support HR transformation and operational excellence projects - particularly in health and welfare benefits, employee experience, and process improvement. This is a strategic and operational role, combining elements of project management, data analysis, business process redesign, and stakeholder engagement.
Responsibilities:
- Analyze and document current-state HR processes (esp. benefits, rewards).
- Gather requirements from HR teams and business stakeholders.
- Collaborate with vendors and internal teams to define and implement improvements.
- Manage project timelines, milestones, risks, and communications.
- Track, measure, and report on project success metrics.
- Support change adoption for new HR tools or programs.
- Contribute to knowledge management and continuous improvement.
- Excel (advanced), Power BI (preferred), JIRA, Asana, MS Project
- Process mapping tools (e.g., Visio or Lucidchart)
- HRIS / Benefits platforms (experience with Workday, SAP SuccessFactors, etc. a plus)
- Lean or Six Sigma knowledge (not required but advantageous)
Requirements:
- 5+ years of experience in HR project management, business analysis, or operational excellence.
- Strong HR systems and benefits exposure, ideally within a large matrixed environment.
- Analytically sharp and able to synthesize data for insights (Excel, Power BI).
- Experience managing multiple stakeholders, including vendors and HR business partners.
- Knowledge of Lean/Six Sigma, change management, and project lifecycles.
What We Offer
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About Us
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