Role: Sr. Consultant, Transformation

Client: Top 5 Banks

Duration: 6 months contract with possibility of extension

Location: Hybrid, 1-2 days a week in Toronto

Job Description Summary

The Senior Consultant, Transformation, is a key member of the Digital Agile Operations team, accountable leading and accelerating key operational transformation activities, mapping out our change management strategy and ensuring sustainment of our business transformation. This role has a major focus on business process optimization/standardization, continuous improvement and change management. This candidate will be successful in their role by forging strong partnerships with a wide variety of stakeholders of all levels across organizations.

What you'll be doing

You will be supporting the Digital Agile Operations team and responsible for:

• Leading key operational transformation initiatives including but not limited to; communicating delivery standards, documentation management and sustainment, and elevating the way we operate across the Delivery & UX organization and how we partner with our Digital Technology counterparts
• Leading much of the change management and continuous improvement exercises working closely with leadership to identify opportunities and drive change to help drive operational effectiveness within team
• Driving a sustainable and repeatable change management strategy and ensuring success for all team members to minimize change fatigue

How you'll succeed

• Delivery Governance and Optimization - Stay up-to-date with industry best practices. Ongoing optimization of delivery processes including driving priority on focus areas with an emphasis on implementation and sustainment. Implement a monitoring and governance strategy through baseline and feedback loop, to ensure areas of improvement have direct and positive impact to our employee experience, collaboration and culture.
• Team Player and Leadership - Act both collaboratively and autonomously. You will contribute to the creation of the Digital Agile culture, Digital delivery operating model and solutioning for assigned portfolios. You will work with your peers in the Digital Product delivery leadership team and partners from across the enterprise to ensure we are operating with world-class delivery efficiency, and driving Agile, lean and collaborative practices.
• Communications and Stakeholder Management - Exceptional communication is beyond the words we use. Using the art of communication, lead each conversation with curiosity and empathy. Working closely with stakeholders across teams and disciplines to facilitate effective conversations, and dissemination of information. Consistently build new relationships and serve as an active collaborator and partner to those we work with.

Who you are

• You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
• Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.
• You act like an owner. You thrive when you're empowered to take the lead, go above and beyond, and deliver results.