Role: Field Support Engineer/Desktop Support Engineer

Location; Burnaby, British Columbia

Responsibilities:

• Answer and provide support as necessary relating to the desktop support Services such as computer refreshes, disposals, etc.
• Provide general installation and upgrades services - software and hardware on Navacord's Computers.
• Trouble shooting of Navacord's computers coordinating support and requests with other support levels and vendors.
• Conduct software installation or re-installation on Navacord's computers
• Conduct software compatibility test and troubleshooting user queries on hardware and software products installed on Navacord's computers.
• Strong Communication in English and presentable to client
• Ability to manage multiple issues at same time
• strong interpersonal skills
• familiar with Desktop software troubleshooting skills
• Router management
• Familiar with Windows Office 365

Regards

Praveen Kumar

Talent Acquisition Group - Strategic Recruitment Manager