Technical Business Analyst - Telematics

Markham, ON - (Hybrid)

Key Responsibilities:

1. Integration Documentation:

• Analyze and document the current telematics architecture, data flows, APIs, and system dependencies.

• Create clear, comprehensive technical documentation including sequence diagrams, interface specifications, and data mapping.

2. Change Coordination:

• Collaborate with development, QA, and operations teams to coordinate integration changes and deployments.

• Track and manage change requests, ensuring alignment with business priorities and technical feasibility.

• Facilitate impact assessments and risk analysis for proposed changes.

3. Intake Process Design:

• Design and implement a scalable, efficient intake process for new integration requests.

• Define intake workflows, roles, responsibilities, and approval checkpoints.

Technical Analyst -

Telematics Develop supporting documentation, templates, and guidelines for stakeholders.

4. Stakeholder Collaboration:

• Act as a liaison between business units, technical teams, and external partners to gather requirements and clarify integration needs.

• Conduct workshops and working sessions to validate requirements and process designs.

5. Process Improvement:

• Identify opportunities to streamline existing integration and intake processes.

• Recommend and implement best practices for documentation, change management, and stakeholder engagement.

6. Quality Assurance Support:

• Support testing efforts by clarifying requirements, reviewing test cases, and validating integration outcomes.

• Ensure traceability between business requirements, technical specifications, and test results.

7. Tooling and Reporting:

• Utilize tools such as JIRA and Confluence to manage documentation, track changes, and report progress.