Provincial Clinical Lead, Digital Health

Toronto / Virtual

2 days per week

Duration: 2 years + 1-year optional extension

We're seeking practicing Physicians with extensive experience and leadership in the digital health space for the position of Provincial Clinical Lead, Digital Health (including Patients before Paperwork).

The key responsibilities of this role are:

• Serve as the Provincial Clinical Lead and Champion for a broad provincial digital health strategy in Ontario.
• Provide leadership and guidance to initiatives focused on digital health tools (ie. Pb4P, Online Appointment Booking, EMR, etc.) to ensure implementation of streamlined workflows that meet clinical and patient needs.
• Co-Chair or Chair key committees such as the Patients before Paperwork Steering Committees and Clinical Advisory Committee as needed to help ensure that the digital solutions enable good clinical workflow.
• Supervise, support, and coach a number of Digital Clinical Leads, providing oversight and guidance for their respective areas of focus, such as eReferrals, eLabs, ePrescriptions, AI Scribe, HRM, etc.
• Provide a strong, reflective clinical perspective to ensure that digital health initiatives remain grounded in the realities of front-line practice and provider experience.
• Act as a skilled negotiator to gain alignment and decisions among diverse program stakeholders.
• Support the development of technical guidance, evaluation metrics, and implementation tools to enhance quality, equity, and performance.
• Promote a culture of continuous quality improvement, person-centered care, and clinical innovation.
• Provide strategic clinical guidance to ensure clinical priorities are aligned with product rollouts. This will include working with a variety of OH teams including the digital, clinical support, change management, communications, and user experience teams, using a respectful and collaborative approach to inform the design of workflows and support effective implementation.
• Advise on the accessibility and appropriateness of digital tools for different communities and help identify where efforts should be targeted to ensure equitable reach and adoption, including establishing clinical targets and priorities.

QUALIFICATIONS

• A practicing Primary Care or Specialist Physician in good standing with the College of Physicians and Surgeons of Ontario (CPSO) with a minimum 5 years of clinical experience.
• Demonstrated leadership in digital health strategy and/or implementation. Preferred previous experience as a CMIO overseeing a team, or other relevant digital leadership roles.
• Proven experience in clinical governance, system design, or leading health system transformation at the regional or provincial level.
• Strong professional aptitude for systems thinking, ability to analyze information and to make sound decisions, comfortable reviewing and interpreting data. A true health systems thinker.
• Excellent interpersonal and negotiation skills with a demonstrated ability to build consensus and manage complex multi-stakeholder relationships. Strong professional presence and ability to present to large and small audiences in a concise, articulate and dynamic fashion.
• A clear commitment to evidence-based medicine, health equity, and person-centred care. Enthusiasm for and commitment to quality improvement in health care at the system level.
• Strong understanding of knowledge transfer and exchange (KTE) strategies for implementation with specialists and primary care providers.
• Demonstrated experience with, and understanding of, population health and how the social determinants of health can affect access to digital health tools/ virtual care and health care services for some participants, gained through clinical practice or research program.
• Demonstrated creativity through implementation of innovative systems and ideas and/or publication or research.
• Excellent in-depth knowledge and understanding of health information systems and electronic medical records with experience in the use of health informatics and health system performance measurement and management to promote change
• Experience working with or within Ontario Health Teams, regional clinical programs, or quality improvement collaboratives.