Adecco is currently hiring a full-time Credit Counsellor to join our team in Toronto, ON. In this impactful role, you'll serve as a trusted financial advocate and educator-helping clients overcome debt, rebuild credit, and achieve lasting financial stability. If you're passionate about personal finance and thrive in a client-focused environment, we'd love to hear from you.

What You'll Do:

• Provide compassionate, one-on-one support to individuals and families facing financial challenges.
• Develop personalized money management and budgeting plans to help clients take control of their finances.
• Guide clients toward sustainable solutions for debt relief and financial wellness.
• Use CRM and case management tools to track progress and ensure follow-through.
• Build trust and rapport with clients, empowering them to make informed financial decisions.
• Collaborate with creditors, community agencies, and business partners to advocate for clients and provide referrals.
• Contribute to team and agency goals while participating in financial education workshops and presentations.

What You Bring:

• 3-5 years of experience delivering exceptional customer service.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Background in credit counselling, financial services, or the credit industry (an asset).
• Strong interpersonal skills with a passion for helping others.
• Proven ability to manage multiple priorities in a fast-paced environment.
• Self-motivated, detail-oriented, and highly organized.
• Track record of consistently meeting performance targets.
• Eagerness to learn and grow in the field of personal finance.
• Ability to work effectively with diverse populations in a respectful and empathetic manner.
• Excellent verbal and written communication skills in English.
• Must be bondable.

Apply today! Our recruitment team will be in touch with qualified candidates.