Job Title: Health and Safety Consultancy Manager

The Health and Safety Consultancy Manager plays a pivotal leadership role in overseeing the delivery, performance, and continuous improvement of our Occupational Health and Safety (OHS) consultancy services. This role is responsible for guiding a team of professionals, driving strategic initiatives, ensuring service excellence, and fostering cross-functional collaboration to meet organizational and client goals.

Office based in Downtown Toronto, off of King station when not on the field.

Key Responsibilities:

Operational Leadership

• Oversee the day-to-day operations of the health and safety consultancy team to ensure delivery against SLAs and quality standards.
• Leverage data insights to drive operational efficiency, identify trends, and proactively address service challenges.
• Ensure all consultancy services meet legal compliance requirements and align with best practices across Canadian jurisdictions.
• Develop and implement quality control measures, including service metrics and audit mechanisms, to uphold exceptional service standards.
• Align new project initiatives with strategic priorities and ensure timely and effective execution.
• Collaborate across departments-including IT, Sales, Marketing, Finance, and Customer Experience-to ensure integration and alignment of OHS services with broader business objectives.
• Identify market trends, emerging needs, and opportunities for service enhancement or expansion.

Team & People Management

• Provide leadership, coaching, and support to a high-performing team of health and safety professionals.
• Manage recruitment, onboarding, performance reviews, and professional development processes for the OHS team.
• Foster a culture of engagement, accountability, and continuous learning within the team.

Client Consulting & Field Support

• Offer expert-level consulting services to key clients, including workplace assessments, compliance evaluations, and tailored safety plans.
• Conduct comprehensive audits and provide strategic guidance based on current legislation and best practices.
• Educate clients on legal obligations under Occupational Health and Safety regulations and support implementation of corrective actions.
• Recommend practical, customized solutions to close safety gaps and improve risk management.
• Deliver in-person or virtual training sessions for client teams on key safety practices and tools.
• Promote the effective use of safety management platforms and digital tools.

Strategic Problem Solving

• Analyze complex client and operational challenges using data, legislation, and industry intelligence to develop sustainable solutions.
• Communicate and implement strategic initiatives in alignment with organizational needs and stakeholder priorities.

Thought Leadership & Brand Representation

• Act as a public-facing health and safety expert by participating in webinars, panels, and media opportunities.
• Represent the organization's capabilities and commitment to safety excellence across various external platforms.

Qualifications & Skills:

• Diploma or degree in Occupational Health and Safety or a related field from an accredited institution.
• CRSP designation required
• Minimum 5 years' experience in health and safety, preferably across multiple industry sectors.
• Proven leadership experience in managing multidisciplinary teams and operational performance.
• Strong customer service orientation with a commitment to delivering high-value client outcomes.
• Excellent written and verbal communication skills.
• Comfortable managing multiple priorities in a fast-paced, dynamic environment.
• Proficient in digital tools and health and safety software platforms.
• Strong organizational, time management, and analytical skills.

Perks and Benefits

• Day off on your birthday
• Enhanced Benefits with Health and Dental Coverage
• We offer a Registered Retirement Savings Plan (RRSP) Matching Program
• Downtown Location
• Vacation Days increase after 2 and 5 years' service