Global Ports Holding, the world's largest cruise port operator, is hiring a visionary, community-driven General Manager to lead the Prince Rupert Cruise Port in British Columbia. This is a rare opportunity to shape the future of a stunning and fast-growing cruise destination.

You will lead strategic growth, drive operational excellence, and deliver unforgettable guest experiences-while building strong relationships with cruise lines, communities, local stakeholders, and government partners. We are proud to champion diversity and inclusion, knowing that diverse leadership creates stronger communities and world-class visitor experiences.

Location: Prince Rupert, British Columbia, Canada

Company: Global Ports Holding

Position: General Manager

Job Type: Director Level

Salary Range: 180,000 - 222,000 CAD

Responsibilities

• Strategic leadership, operational excellence, regulatory compliance, and business development, ensuring alignment with the Company's long-term strategy.
• Manage and oversee all daily port operations, ensuring safe, efficient, and high-quality services for cruise lines, guests, and stakeholders.
• Lead and manage strategic business initiatives to drive growth, increase passenger traffic, and enhance port profitability.
• Act as the primary liaison between the port and GPH headquarters, providing regular updates to the COO, board members, and shareholders on performance, operational challenges, and strategic developments.
• Ensure full compliance with all regulatory, environmental, and safety requirements, both local and international.
• Monitor and report on financial performance, customer satisfaction, and operational risks.
• Recruit, train, and develop a high-performing port management team to deliver operational excellence.
• Interacts strategically with stakeholders to optimize delivery and create service quality excellence.
• Build and maintain strong relationships with cruise line partners, local government entities, tourism boards, transportation providers, and the community.
• Champion sustainable and responsible port practices that benefit the community and environment.
• Build and maintain strong relationships with indigenous communities, ensuring respectful and meaningful engagement, and collaboration on enabling greater indigenous tourism opportunities.

Qualifications and Experience

• Bachelor's degree in Business Administration, Maritime Studies, or a related field (MBA preferred).
• Minimum 10 years of senior management experience, preferably in cruise port, maritime logistics, or hospitality sectors.
• Project management experience is a plus.
• Strong financial management, leadership and interpersonal communication skills.
• Proven track record of leading multidisciplinary teams and delivering financial and operational results.
• Strong knowledge of cruise industry standards, port operations, and safety protocols.
• Exceptional leadership and stakeholder management skills in building strong relationships.
• Fluent in English; knowledge of additional languages is a plus.
• Eligibility to work in Canada is a must.

What We Offer

• Competitive salary with performance-based incentives.
• Health Care Insurance
• Opportunities for career growth within a globally connected industry.

Send your resume and a detailed cover letter to with the subject line: "Port General Manager Application" by July 15, 2025.