World Wide Technology Holding Co, LLC. (WWT) has an opportunity available for a DevOps Engineer.

Position Overview

WWT has an exciting opportunity for a DevOps Engineer to join our client's Authentication & Identity Management team. This role is focused on delivering operational excellence and automation across enterprise authentication and identity management systems, including Kerberos integration and support. The ideal candidate will have strong Linux/Unix skills, hands-on Jenkins experience, and solid scripting capabilities-particularly in Perl. While direct Kerberos experience is not required, candidates should be familiar with authentication protocols or willing to ramp up quickly.

This is a great opportunity for a hands-on engineer who thrives in hybrid cloud environments and is passionate about building resilient, secure, and automated infrastructure.

Key Responsibilities

• Provide L3-level operational support for enterprise authentication and identity management systems.
• Support and manage enterprise identity and authentication systems, including Kerberos.
• Collaborate with security and infrastructure teams to troubleshoot authentication failures and improve identity workflows.
• Participate in onboarding and integration of applications into centralized authentication systems.
• Contribute to the modernization and automation of identity management services.
• Document procedures, runbooks, and best practices for authentication technologies.
• Participate in an on-call rotation to address infrastructure incidents and resolve issues promptly.
• Collaborate with engineering teams on infrastructure releases, upgrades, and new service integrations.
• Build and enhance automation to reduce manual processes across deployment and monitoring.
• Optimize infrastructure for performance, capacity, and reliability across global systems.
• Improve runbooks, documentation, and knowledge sharing within support teams.
• Partner with L2/L3 global teams to ensure consistent support and delivery.
• Strengthen monitoring, alerting, and incident response tooling.

Required Qualifications

• 3+ years of experience in DevOps, SRE, or Linux systems engineering roles.
• Deep expertise with Linux/Unix systems administration and troubleshooting.
• Strong experience with Jenkins CI/CD pipelines, build systems, and deployment automation.
• Proficiency in Perl and/or other scripting languages (Python, Bash, etc.).
• Understanding of network protocols (TCP/IP, HTTP/HTTPS) and security basics.
• Exposure to authentication mechanisms such as Kerberos, SSL/TLS, SAML, etc.
• Familiarity with Agile/DevOps methodologies and production support practices.
• Experience implementing and tuning infrastructure monitoring and dashboards.

Preferred Qualifications

• Experience with Kubernetes or other container orchestration tools.
• Familiarity with virtualization technologies and hybrid cloud platforms.
• Strong organizational and communication skills, particularly in global environments.
• Ability to work independently in high-pressure, critical production environments.

Bilingual in English and French (for Montreal-based work).