Customer Support Rep:

Insight Global is seeking a Customer Support Representative to join a leading aerospace company onsite in Longueuil, QC. The Customer Support Representative provides day to day technical support to customers/aircraft operators across the world for engine data acquisition and transmission systems. This position is responsible for in-service activities, including coordination and support of engine systems with internal Front Line organizations as well as the coordination of all technical communications internally and with customers/operators/aircraft OEMs.

Key Responsibilities:

• Provide technical support to customers/aircraft operators/aircraft manufacturers across the world for Engine Data Acquisition and Transmission Systems.
• Provide technical support of and Oil Analysis Technology with Front Line organizations.
• Lead DES technical communications internally and with customers/operators.
• Support field upgrade campaigns of internal systems and Oil Analysis Technology
• Lead development of tools/services for customer support team
• Work with customer support team situated across various locations
• Actively support and participate in the program field issues summary meetings

Compensation:

$45.00/hr to $55.00/hr. Exact compensation may vary based on several factors, including skills, experience, and education. provided by applicable law.