Job Summary: We are seeking a motivated and detail-oriented Account Representative to join our team. The ideal candidate will be responsible for managing client accounts, ensuring customer satisfaction, and driving sales growth. This role requires excellent communication skills, a proactive approach, and the ability to build strong relationships with clients.

Key Responsibilities:

• Manage and maintain client accounts, ensuring high levels of customer satisfaction.
• Serve as the primary point of contact for clients, addressing inquiries and resolving issues promptly.
• Develop and implement strategies to increase sales and achieve revenue targets.
• Conduct regular follow-ups with clients to assess their needs and provide tailored solutions.
• Collaborate with internal teams to ensure seamless service delivery and client satisfaction.
• Prepare and present reports on account status, sales performance, and client feedback.
• Identify opportunities for upselling and cross-selling products/services.
• Stay updated on industry trends and competitor activities to provide valuable insights to clients.

Qualifications:

• Bachelor's degree in Business, Marketing, or related field.
• Proven experience in account management or sales.
• Strong interpersonal and communication skills.
• Ability to work independently and as part of a team.
• Excellent problem-solving and negotiation skills.
• Proficiency in CRM software and Microsoft Office Suite.
• Ability to multitask and manage time effectively.