Position Title: Senior IT Project Manager

Overview:

A Senior IT Project Manager is required to support MPBSDP initiatives focused on developing custom, cloud-native, public-facing service delivery systems. The successful candidate will manage large-scale, complex, and high-profile projects across business and I&IT teams within the Ontario Public Service (OPS).

Mandatory Qualifications:

• Minimum of 10 years of integrated enterprise project management experience involving both business and I&IT teams.
• Proven experience managing multi-year, multi-million dollar budget projects.
• Direct experience in IT project management, specifically involving Oracle Siebel CRM.

Key Responsibilities:

• Provide project management leadership for high-risk, high-visibility OPS I&IT initiatives.
• Ensure project deliverables meet business requirements on time, within scope, and on budget while ensuring efficiency, cost-effectiveness, and compliance with OPS project management standards.
• Lead organizational development, strategy, and planning, including preparing funding requests.
• Develop and maintain detailed project schedules and integrated plans.
• Monitor and forecast project costs, ensuring budget targets are met.
• Manage project deliverables, schedules, and scope.
• Promote adherence to I&IT project management best practices.
• Direct and coordinate cross-functional project teams to ensure compliance with government and ministry standards.
• Oversee project processes, and establish and communicate guidelines and procedures.
• Source, select, and onboard team members, clarify responsibilities, and manage performance expectations.
• Resolve resourcing issues and inter-personal conflicts; ensure shared knowledge of project objectives and deliverables.
• Develop and manage complex project budgets involving multiple funding channels and cross-ministry dependencies.
• Maintain strong fiscal control, including estimates, forecasts, and actuals reconciliation.
• Identify and mitigate risks proactively and develop issue resolution strategies.
• Provide regular reporting and recommendations to senior executives.
• Facilitate and participate in steering committees and stakeholder forums.
• Lead change management strategies during all project phases.
• Promote OPS I&IT standards to support quality, methodology compliance, and efficient resource use.
• Stay current with emerging I&IT trends and effectively adapt strategies as needed.

Desirable Skills and Knowledge:

• Knowledge of PMI's Project Management Body of Knowledge (PMBOK).
• Understanding of Information Management principles, practices, and policies.
• Familiarity with the Accessibility for Ontarians with Disabilities Act (AODA) and associated regulations.
• Ability to assess and recommend appropriate technology acquisitions.
• Strong conflict resolution skills between project and functional teams.
• Proficient in managing stakeholder relationships and setting clear expectations.

Skill Areas and Allocation:

Project Management - 35%

• 10+ years of enterprise project management across business and I&IT.
• Experience managing all project facets: stakeholder engagement, risk, change, issues, timelines, scope, and resources.
• Proficiency with Microsoft Office tools, including Project, Visio, Word, PowerPoint, and Teams.
• Experience managing project life cycles using tools such as Jira, Trello, Microsoft Project, Kanban, and Workamajig.
• Ability to validate financial forecasts, manage cost assumptions, and reconcile project expenditures.
• Expertise in determining business and technical requirements, and aligning them with strategic objectives.
• Ability to lead cross-functional teams including policy, legal, IT, communications, and privacy.

Technical, Deployment, and Integration - 35%

• Strong knowledge of Agile/Scrum and MVP-based development methodologies.
• Hands-on experience with Oracle Siebel CRM project management.
• Proven track record in leading I&IT site deployments and infrastructure rollouts.
• Experience in technology procurement processes.
• Ability to manage end-to-end electronic solutions from planning to delivery.
• Understanding of Oracle deployment environments and technical infrastructure.
• Experience leading QA processes and activities.

Documentation - 20%

• Skilled in developing documentation such as:
• Business Cases
• Privacy Impact Assessments (PIAs)
• Threat Risk Assessments (TRAs)
• Requests for Service (RFS)
• Requests for Information (RFIs)

Public Sector Experience - 10%

• Experience with Public Sector ITIL processes including incident, release, and problem management.
• Familiarity with OPS gating procedures, business processes, and project management governance.
• Understanding of government network, desktop infrastructure, procurement, and support models.

Note: Candidates must be able to adapt to changing trends, leverage new tools and technologies, and lead teams effectively in a dynamic and evolving IT landscape.