Through proactive strategies, innovative business solutions, and a team of highly motivated Rogers Customer Service Representatives, we've achieved remarkable growth. Due to this, we are seeking to bring on a Rogers Customer Service Representative to further our success in achieving our goals. Our focus is on building meaningful connections between our clients' products and their target audience, and as an Authorized Rogers Representative , our company is proud to connect customers with trusted, high-quality products and services. The Rogers Customer Service Representative plays a crucial role in fostering personal relationships with customers, delivering exceptional support, and ensuring a positive brand experience for the community.

Responsibilities of the Rogers Customer Service Representative:

• Work with the sales and Rogers Customer Service Representative team to facilitate the full sales delivery process through direct customer engagements
• Provide exceptional customer service and sales support to new and existing Rogers Communications customers by fostering long-term relationships
• Collaborate with other Rogers Customer Service Representatives and leadership to set goals, track performance, and develop sales strategies that drive business growth
• Resolve client questions and concerns with professionalism and respect
• Staying knowledgeable about the latest products, promotions, and competitive advantages with the Rogers Customer Service Representative team
• Educate potential new members on the benefits of our products and services, and how we can assist in the enhancement of their communication

Requirements for the Rogers Customer Service Representative:

• Any type of experience in a consumer-facing, customer service, or client-support role
• Strong communication and interpersonal skills to interact with team members and customers
• Student mindset with a passion for learning from industry leaders
• Ability to think critically, adapt on the spot, and solve problems
• A desire for personal and professional growth
• Strong organizational and problem-solving skills that deliver results
• An amiable and outgoing personality that demonstrates professionalism