At CN, everyday brings new and exciting challenges. You can expect an interesting environment where you're part of making sure our business is running optimally and safely helping keep the economy on track. We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a difference. You will be able to thrive in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!

Job Summary

The Supervisor, Program is responsible for leading the operation of the production team within the Region. The incumbent develops and oversees unionized Railroaders to ensure safe, quality, and efficient production and shipment of track products for Engineering's Capital and Maintenance programs.

Main Responsibilities
Overseeing Employee Performance and Safety

Ensure effective, impactful, and engaging leadership of unionized staff

Improve team and individual performance through mentoring, training, coaching, auditing, and feedback

Lead continuous improvement culture

Communicate with customers regarding detailed product requirements, schedule, and shipping requirements

Lead Track Programs and Safety

Coordinate and monitor products through complete production cycle, which includes planning, scheduling, staffing, producing, handling inventory, loading, shipping, and documenting

Cohere to a production schedule and control internal and external customer expectations

Ensure the production process is cost-effective and shipments are made on time

Coordinate, establish, and implement standard operating procedures for safe and quality production

Ensure Key Performance Indicators (KPIs) of safety, quality, and efficiency are met or exceeded

Inspect major track work in accordance with CN track Standards

Working Conditions

The incumbent works primarily outdoors (90%) with limited office time (10%), in all types of weather and environmental conditions. The role requires extensive travel (80%) across the region to provide oversight on projects and programs. The position is required to work a production cycle schedule, including overnight stays. The role requires being available on-call 24/7 for critical incidences. Due to the nature of the role, the incumbent must be able to meet tight deadlines, handle pressure and stress.

Requirements
Experience

Unionized Environment

Minimum 2 years of supervising, planning, coordinating, scheduling, and auditing production operations in a unionized environment

Education/Certification/Designation

High School Diploma or General Educational Development (GED)

Valid Canadian Rail Operating Rules (CROR) Card

Valid Class 5 Drivers Licence

First Aid and Cardiopulmonary Resuscitation (CPR) qualified

Competencies

Identifies potential safety and security risks

Identifies problems and find solutions to create value for all stakeholders

Collaborates with others and shares information

Communicates with impact

Sets direction and inspires others

Demonstrates agility and drives change

Delegates and empowers others to create accountability

Develops self and others

Leads by example for the safety and security of all

Technical Skills/Knowledge

Knowledge in the interpretation and application of CN Engineering Track Standards, Track Standard Drawings, and Recommended Methods

Advanced knowledge of Microsoft Office (Excel, PowerPoint, Word)

Ability to learn business-critical systems, including Systems, Applications and Products (SAP) such as Production Planning, Payroll, and Time Reporting

Additionally, interest in learning Service Reliability System (SRS), Safety Risk Management (SRM) eBusiness Applications, Lotus Notes Applications, which consist of Performance Assessment Process (PAP), Performance Monitoring Compliance Rules (PMRC)

Fluently bilingual both written and verbal (English, French)

Any knowledge for these above would be considered as an asset

About CN

CN is a premium railroad that sustainably generates value for our customers, shareholders, employees, and stakeholders with an unwavering commitment to safety and service. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. CN's network connects Canada's Eastern and Western coasts with the U.S. South through an 18,800-mile rail network. CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN powers the North American economy and is committed to programs supporting social responsibility and environmental stewardship.

At CN, we are dedicated to building North America's safest, most inclusive and sustainable railroad, which includes reflecting the communities in which we operate. Research shows that candidates often don't apply unless they feel they fit the job posting at 100%. To all potential applicants, even if you don't meet every job requirement listed in a posting, we still encourage you to apply. If you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations), please reach out to our team at .

As an equal opportunity employer, qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, and other protected status as required by applicable law.

CN is an equal opportunity employer. It is our policy to fill vacant positions with qualified candidates without regard to race, color, sex, religion, national origin, age, or disability, assuming an individual can perform the essential functions of the job with or without accommodation. Only qualified candidates under consideration will be contacted. Please monitor your email on a regular basis, as communication is primarily made through email.