Job Title:

E-Commerce Operations Coordinator

Location:

Peterborough, Ontario (On-site)

Position Type:

Full-Time

Overview:

Our company is seeking a detail-oriented and highly organized E-Commerce Operations Coordinator to manage and maintain product listings and website content across our four online platforms. This role is essential to ensuring a seamless, up-to-date, and engaging customer experience across all digital storefronts.

Key Responsibilities:

Product Entry & Setup

• Accurately enter new products into Shopify, including SKUs, pricing, descriptions, tags, and collections.
• Create and manage product variants (sizes, colours, styles).
• Upload and optimize product images to match branding and performance standards.
• Ensure proper categorization and visibility of new items on all four websites.

Purchase Order Management

• Receive and enter purchase orders into the system to reflect incoming stock.
• Cross-reference POs with physical shipments and ensure product data matches.

Inventory Auditing & Accuracy

• Perform regular audits of inventory to identify discrepancies and correct errors.
• Update inventory levels based on restocks, returns, and sales (online and in-store).
• Flag and correct oversold or low-inventory items.

Website Maintenance & Optimization

• Monitor and update sold-out products; remove or archive when appropriate.
• Refresh and maintain homepage banners, campaigns, and promotional collections.
• Coordinate seasonal or promotional updates across all web platforms.

Image & Content Management

• Ensure consistency of product photography and site visuals across all platforms.
• Replace outdated product or campaign images as needed.
• Collaborate with marketing for timely execution of digital content strategies.

Site Quality Control

• Routinely check all four websites for broken links, missing images, and outdated content.
• Ensure product descriptions are accurate and SEO-friendly.
• Work closely with management and vendors to keep product info current.

Skills & Qualifications:

• Experience with Shopify (required); familiarity with multi-store management is a plus.
• Strong attention to detail and organizational skills.
• Proficient in image formatting and basic editing (Canva, Photoshop, or similar tools).
• Comfortable with data entry, inventory systems, and spreadsheets.
• Ability to work independently and meet deadlines.
• Basic understanding of SEO and e-commerce best practices.

Bonus Skills (Not Required but Nice to Have):

• Experience with retail product merchandising.
• Basic HTML or Shopify Liquid knowledge.
• Graphic design or marketing coordination background.