Our client in the insurance sector is seeking an experienced and hands-on QA Lead to oversee the quality assurance lifecycle for software products and initiatives.

This role requires both strategic oversight and tactical execution, helping drive QA maturity practices.

Key Responsibilities

• Estimate testing efforts, define scope, and schedule all QA activities to meet project timelines.
• Establish, implement, and maintain QA standards, processes, and best practices across the QA lifecycle including driving towards QA automation.
• Lead and mentor a team of manual and automation testers, fostering a culture of quality, collaboration, and continuous improvement.
• Oversee test planning and execution for all test phases, including functional, integration, system, regression, and UAT.
• Track and manage defects, collaborating closely with development and vendor teams for resolution.
• Provide regular updates on test progress, quality metrics, and risks to stakeholders.
• Select and implement testing tools (e.g., Selenium, JIRA, TestRail) for both manual and automated testing.
• Champion test automation and integrate QA processes into the DevOps pipeline for continuous integration and delivery.
• Act as the primary liaison between QA, development, product, and project teams to ensure effective communication and alignment.
• Maintain comprehensive QA documentation including test plans, defect logs, and test reports.
• Conduct training and knowledge-sharing initiatives to promote consistent QA practices across the team.

Requirements

• 5+ years of experience in software QA, including hands-on test planning, execution, and team leadership.
• Strong experience with test automation tools (e.g., Selenium, Cypress) and test management platforms (e.g., JIRA, TestRail, Zephyr).
• Demonstrated leadership and mentoring skills with the ability to manage and inspire QA team members and drive maturity and best practices.
• Strong analytical skills and attention to detail with a passion for delivering high-quality software.
• Effective communicator with the ability to collaborate across multiple teams and stakeholders.
• Experience in Agile/Scrum development environments and a strong understanding of SDLC and DevOps practices.
• Proven ability to manage multiple projects and shifting priorities in a dynamic environment.
• Familiarity with compliance, regulatory, or quality frameworks (e.g., ISO, SOC 2, etc.) is an asset.