Day to Day

Insight Global is looking for a Payment Services Specialist to join one of Canada's largest credit unions. This person will be onsite five days a week in Downtown Vancouver. The chosen candidate will be working on assisting large financial institutions and internal stakeholders in resolving a variety of transaction discrepancies. This will include dealing with financial data, providing high level analysis, responding to emails and advisory phone calls and updating tracking in excel spreadsheets. This person will have great attention to detail and be able to multitask. Further, this candidate will have exceptional communication, verbal and written as well as customer service etiquette.

Must-haves

• Previous customer services experience
• Good basic excel knowledge (data entering) and computer skills
• Great customer service attitude
• Perfect communication verbal and written

Plusses

• Banking/Financial industry experience

Logistics:

• Role Type: 2-month Contract w/possibility of extensions
• Role Environment: On-Site, Monday-to-Friday
• Hourly Rate: $20-$25/hr