About the Company

Our client is a successful organization downtown Toronto with 1000+ staff looking to hire an Application Support / Management Specialist for a hybrid full time position 3 days in-office per week.

About the Opportunity

• This person will be a part of a team of 2-3 analysts that manage 200+ applications across 1500 desktops across Canada.
• This team owns all the apps that run on the desktops - from Level 3 support to rolling out updates/patches/etc through SCCM/MECM/WMI packages and scripts.
• This person has to be very comfortable with complex PowerShell/batch scripting, everything that has to do with Windows OS (desktop) v10 (they will be moving to v11 in the summer), packaging/config/deployment of M365 and other desktop apps.

Required Experience/skills:

• Windows scripting languages (Power Shell, Batch processing)
• Windows 10/11 operating system configuration / customization / deployment / patch management / updates
• Windows applications packaging / complex configuration & integration / deployment / management / troubleshooting with SCCM and WMI
• Understanding of GPO/AD/Exchange and how it affects application management
• Experience with application support and configuration
• Microsoft M365 applications management / configuration / deployment
• Windows / Software deployment and distribution using Microsoft technologies (MECM, Autopilot, Intune etc.)
• Good communication skills
• Able to commute to downtown office 3 days/week

Bonus Items:

• Understand business and technical change management processes / QA and Dev cycle / risk, remediation and mitigation in application deployment
• Microsoft Teams management
• Microsoft Active Directory / Entra management (OU, Users, groups, group policies / group preference)
• Understand application licenses and its management
• Network understanding (DNS, DHCP, routing)
• Knowledge of databases, database connectivity, ODBC

Salary Range

$100,000+/year