Scrum Master

Apex Systems is a global IT services provider, and our staffing practice has an opening in the Online Retail space for a Scrum Master with experience working well under pressure, expertise in Jira and slack experience to place at our client.

Start date: ASAP.

Location: Toronto; in office/WFH hybrid

Overview: Our Client is seeking a dedicated and experienced Scrum Master to join our Enterprise Solutions - Retail Project Management team. The Scrum Master will play a pivotal role in fostering team collaboration, ensuring efficient project execution, and aligning project goals with business objectives to deliver high-quality results. This role requires a deep understanding of Agile methodologies, excellent communication skills, and the ability to manage multiple projects simultaneously.

Responsibilities

• Facilitate Agile Ceremonies: Lead daily stand-ups, war room daily triage, sprint planning, sprint reviews, and retrospectives to ensure the team adheres to Agile principles and practices.
• Remove Impediments: Identify and remove any obstacles that may hinder the team's progress, ensuring a smooth workflow and timely project delivery.
• Promote Continuous Improvement: Encourage a culture of continuous improvement by facilitating regular reviews and retrospectives and implementing actionable feedback.
• Ensure Adherence to Agile Practices: Ensure the team follows Agile best practices and processes, including maintaining the Definition of Ready and Definition of Done.
• Collaborate with Stakeholders: Act as a liaison between the development team and other stakeholders, ensuring clear communication and alignment on project goals and priorities.
• Support RPMs: Assist RPMs in managing the project backlog, prioritizing tasks, anddefining clear and actionable user stories.
• Monitor Team Performance: Track and report on team performance metrics, such as velocity and burndown charts, to identify areas for improvement.
• Foster Team Collaboration: Promote a collaborative team environment, encouraging open communication and knowledge sharing among team members.
• Manage Project Documentation: Maintain comprehensive project documentation, including project plans, schedules, and status reports.

Qualifications

Education:

• Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.

Experience:

• Minimum of 3-5 years of experience as a Scrum Master or in a similar role within a software development or IT environment.
• Proven experience in managing Agile projects and facilitating Agile ceremonies.

Skills:

• Strong organizational and time management skills, with the ability to handle multiple projects simultaneously.
• Excellent verbal and written communication skills, with the ability to convey complex information clearly and concisely.
• Proficiency in Agile project management tools (e.g., Jira, Trello, Smartsheet).
• Strong problem-solving skills with the ability to anticipate issues and develop proactive solutions.
• Ability to work independently and as part of a team in a fast-paced, collaborative environment.

Certifications:

• Certified ScrumMaster (CSM) or equivalent Agile certification is required.
• Additional certifications such as Certified Agile Coach (ICP-ACC) or Project Management Professional (PMP) are a plus.

Preferred Qualifications

• Experience in retail technology, operations, or logistics.
• Familiarity with other Agile methodologies such as Kanban.
• Experience with large-scale enterprise software projects and managing cross-functional dependencies.

About You

• You are a seasoned professional with a demonstrated ability to lead complex technical projects.
• You thrive in high-pressure environments that favor collaboration, innovation, and attention to detail.
• You possess a strong understanding of software solutions and technical frameworks and are quick to adapt to new challenges.
• You excel in customer management, adeptly anticipating and addressing complex needs while building strong relationships.
• This role offers a unique opportunity for experienced professionals to refine their project management expertise while playing an integral role in optimizing our retail partner integration processes.