TOOR Hotel, part of JdV by Hyatt, is an upscale lifestyle hotel located in the heart of Downtown Toronto. Our guests enjoy a distinctive blend of elevated hotel rooms and suites, accented by unobstructed breathtaking city and lake views. We pride ourselves on delivering a world-class hospitality experience while maintaining a warm and inviting atmosphere that reflects the unique spirit of the city.

About the Role:

The Director of Sales drives all revenues, plans and responsibility for long range and day-to-day hotel operations. Reporting to the General Manager, this person is responsible for maximizing sales, leading revenue generation, and strategic planning of sales and marketing for TOOR Hotel.

Responsibilities include but are not limited to:

• Develop and implement sales and marketing strategies to drive revenue across all segments, including group rooms, catering, business transient, and leisure transient.
• Collaborate with the General Manager to optimize pricing, rate strategies, and business reviews to maximize revenue and market share.
• Ensure financial targets are met by maximizing profitability and controlling departmental expenses.
• Analyze business mix and demand periods, review revenue forecasts, and adjust strategies accordingly.
• Lead B2B marketing efforts, including digital marketing, social media, public relations, and communications initiatives.
• Oversee and guide e-commerce activities to ensure accurate and effective online hotel content.
• Monitor competitor and market trends to inform strategic decisions.
• Execute and manage sales incentive programs to drive team performance.
• Lead regular commercial strategy meetings (weekly, monthly, quarterly) and translate findings into actionable strategies.
• Provide regular performance updates to stakeholders through commercial cadence communications.
• Uphold brand standards and ensure consistency in all marketing and sales communications.
• Recruit, mentor, and retain top talent within the sales and marketing team.
• Drive team engagement and career development through ongoing coaching and performance evaluations.
• Actively engage with customers across all segments to foster relationships and secure business.
• Support site visits, pre-convention meetings, and travel to key feeder markets as necessary.
• Respond to sales leads promptly or delegate effectively to ensure timely follow-up.

Requirements:

• Previous experience as Director of Sales at a hotel;
• Lifestyle experience strongly preferred;
• Strong interpersonal communication skills, both verbal and written; and
• Excellent time management and problem resolution skills.

What you can expect:

• Competitive compensation
• Health care benefits including dental and vision
• Performance-based bonuses
• Opportunities for career development and growth within a dynamic, expanding company