We are Sienna Senior Living, a publicly traded company (TSX:SIA) and one of Canada's leading owners and operators of seniors' residences. We offer care, support, services and housing in Retirement and Long Term Care to seniors/residents and their families. And we truly believe it is a privilege to serve Canada's seniors, ensuring they live fulfilling lives with the utmost comfort, dignity and respect.

At Sienna, we empower our 14,000 team members to help our residents live the life they desire and deserve. We provide our team members the tools and support to deliver excellent clinical care and elevate the resident experience through choice, personalization, and community engagement.

What Sienna Offers: We are a purpose driven organization. We aspire to cultivate an environment and culture where team members feel valued, heard and empowered to do meaningful work. And we offer a number of programs and benefits that support team members' financial, personal and professional needs:

• A competitive salary and vacation package
• Health & Dental benefits program
• RRSP with employer match
• Share Ownership and Reward Program (SOAR)
• Employee Share Purchase Plan with company match
• Continuous learning and growth so you have the skillset needed to succeed and take on new challenges
• A welcoming culture that values diversity and differing perspectives, experiences and beliefs

This role is a regional support role in nature - it requires travel to and working out of our Retirement Sites in East Ontario (specifically but not limited to Perth, Kingston and Belleville) - a successful candidate is required to have access to a reliable vehicle and a valid G license (travel reimbursement applies)

What You'll Be Doing:

• Clinical Oversight & Compliance: Ensure care delivery aligns with legislative and organizational standards. Provide clinical and regulatory guidance to assigned sites.
• Assessment & Planning: Support Directors of Wellness (DOW) in resident assessments using designated tools/software to determine care needs, staffing, and service fees. Assist in developing and communicating individualized care plans.
• Resident Well-being & Incident Management: Support incident response, and guide interventions to prevent recurrence. Ensure follow-up and compliance with wellness policies.
• Health Monitoring & Communication: Assist in tracking health changes, preparing reports, and communicating care adjustments and associated costs to residents and families.
• Transitional & Discharge Planning: Support DOWs in preparing residents and families for transitions to higher levels of care. Participate in care conferences as needed.
• Team Support & Development: Participate in hiring, onboarding, and ongoing education of Directors of Wellness. Provide mentorship and guidance to ensure consistent clinical, quality and infection prevention and control practices across the region.
• Community & Hospital Liaison: Build collaborative relationships with hospitals and community health professionals to strengthen referral networks.
• Quality Assurance: Conduct, train and educate on the quality assurance program. Ensure documentation and practices meet standards. Support with the development of action plans.
• Program Implementation & Budget Support: Manage assigned Clinical portfolio, champion and implement divisional programs and initiatives and support DOWs in managing wellness budgets within set parameters.
• Emergency & Infection Control: Participate in emergency preparedness training. Ensure infection prevention protocols are implemented and provide outbreak management support.
• Risk Mitigation: Identify clinical and operational risks proactively. Support DOWs in implementing preventative strategies, ensuring regulatory compliance, and minimizing liability through education, audits, and corrective action planning.
• Site Visits & Oversight: Conduct regular site visits across the region, both on a routine schedule and in response to identified risks or concerns, to provide hands-on support, monitor compliance, and ensure quality of care.

Education & Experience Required:

• Current registration & in good standing with the College of Nurses in Ontario
• Knowledge of applicable provincial regulations and standards inclusive of Memory Care.
• Minimum 3 years' experience in retirement living, geriatrics, and/or memory care
• Minimum of 2-year management/leadership experience as a Director of Wellness
• A warm personality with demonstrated empathy and understanding of the needs of residents
• First Aid and CPR Certified - Current
• Comprehensive technical knowledge is required on the aging process and gerontology.
• Gentle Persuasive Approach (GPA) Training/Certification preferred

Sienna Senior Living is committed to employment equity, diversity, and inclusion in the workplace. In accordance with provincial regulations, upon request, support will be provided for accommodations throughout the recruitment, selection, and assessment process.