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Sales & Customer Experience Specialist (Social Media)

Transformer Table - 3 Jobs
Montreal, QC
Posted today
Job Details:
Full-time
Entry Level
Benefits:
Health Insurance
Employee Assistance Program

Are you a social media shark who knows how to turn likes into leads and comments into conversions? Transformer Table is looking for a Sales & Customer Experience Specialist (Social Media) who lives and breathes social-and knows how to sell while delivering an exceptional customer experience.

You'll be the voice of Transformer Table across Instagram, Facebook, TikTok, and more. This isn't just about replying to comments-it's about building relationships, solving problems, and driving sales. You'll turn questions into opportunities, comments into conversions, and engagement into loyalty. Your shift will start at 2 PM and will end at 10 PM, Monday to Friday.

Why You'll Love Working With Us

  • Competitive salary + year-end discretionary bonus (up to 15% of your annual salary)
  • Free lunch every Friday -
  • 1 week of paid flexible days every year, plus your vacation time
  • Generous RRSP employer contribution
  • Comprehensive group health insurance (dental, paramedical, medical)
  • Employee Assistance Program (EAP) - for you and your family, starting Day 1
  • Exclusive employee discounts (travel, hotels, restaurants & more)
  • Fun team events and social outings

Your Role

As our Social Media Sales & Customer Experience Specialist, you'll manage real-time interactions with our community across platforms like Instagram, Facebook, and TikTok. You'll identify sales opportunities, respond to inquiries with personality and precision, and ensure every interaction reflects our brand's voice and values. Your shift will start at 2 PM and will end at 10 PM, Monday to Friday.

Key Responsibilities

  • Spot sales opportunities in comments, DMs, and mentions-and close the deal
  • Deliver fast, friendly, and helpful responses to customer inquiries
  • Engage daily with our community-like, comment, and spark conversations
  • Collaborate with marketing to align messaging and promotions
  • Track engagement, conversion, and satisfaction metrics
  • Stay on top of social trends to keep our brand fun, relevant, and responsive
  • Work from 2 PM until 10 PM, Monday to Friday.

What You Bring to the Table

  • 3+ years in social media, community management, or digital sales
  • Proven ability to sell through social and deliver excellent customer care
  • Excellent written communication and engaging tone
  • Bilinguism (English/French)
  • Passion for social trends, platform algorithms, and customer experience
  • Organized, self-motivated, and results-driven

Who We Are

Founded in 2016, Transformer Table is a Canadian startup known for its innovative, space-saving furniture. We plant 10 trees for every item sold and source wood from FSC-certified forests. Our mission: innovation, practicality, and people-first design.

Diversity & Inclusion

We're proud to be an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all.

Apply Now!

If you're ready to turn engagement into revenue and build a community that buys-and stays-send your resume today and join the Transformer Table team!

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