Our valued telecom client is looking for a Desktop Support Specialist for an awesome one-year on-site contract position with an Extension!

This is an on-site role. Remote work is NOT applicable, and travel between customer sites in the Lower Mainland Area is included.

• Must be consistently available to work the 3:00 - 11:00 PM shift.
• May involve occasional extended hours or weekend work during peak refresh periods.
• Personal protective equipment (PPE) may be required based on site-specific protocols.

We are seeking a highly motivated and detail-oriented PC Refresh Technician to join our on-premise IT operations team. In this role, you will be responsible for executing device lifecycle activities as part of our enterprise-wide PC Refresh initiative. You will ensure seamless deployment, configuration, and migration of desktops, laptops, and peripheral devices across the organization, providing a high-quality user experience while minimizing downtime.

Must-Have Skills:

• Advanced Troubleshooting & Root Cause Analysis - Strong ability to diagnose and resolve complex hardware, software, and networking issues.
• Operating Systems & Virtualization - Proficient in Windows (client/server), and platforms like VMware or Hyper-V.
• Cloud & Networking Knowledge - Experience with Microsoft 365, Azure, and solid understanding of TCP/IP, DNS, DHCP, and VPNs.

Nice-to-Have Skills:

• Scripting & Automation - Familiarity with PowerShell, Bash, or similar tools to automate tasks.
• Mobile Device Management (MDM) - Experience with Intune, or other MDM platform
• Certifications - ITIL, CompTIA (A+, Network+), or Microsoft certifications are a plus.