Important : Please only apply if you have 4+ years in B2B SaaS in implementation, customer success, or project management, with hands-on experience deploying resource or workforce management software for services/accounting firms.

Join Beeye, the acclaimed B Corp revolutionizing resource and task management for accounting firms. Commended by the Canadian Government's Research Council, and recognized as the 'Accounting Fintech Startup of the Year 2023' and as 'Great Canadian Innovators' by Microsoft, we stand at the vanguard of our industry.

As we navigate our rapid international expansion and cater to the increasing demand from accounting firms, we are on the lookout for a Senior Software Implementation Consultant to steer our Scale-up B2B SaaS towards greater heights.

About Beeye

Beeye is an award-winning SaaS platform revolutionizing how tax firms and accounting practices manage their operations across all departments. Our comprehensive solution enables professionals to optimize capacity planning, resource scheduling, time tracking, and project management in one unified platform. With over 300 clients spanning 10+ countries across North America and Europe, we're a fast-growing Montreal-based startup making a significant impact in the professional services technology space.

The Opportunity

As an Senior Software Implementation Consultant at Beeye, you'll play a pivotal role in our clients' success journey. This multifaceted position sits at the intersection of customer success, project management, and solutions engineering, making you the bridge between our powerful platform and the accounting firms who rely on it.

You'll guide accounting professionals through their digital transformation, designing workflows that solve real-world challenges while ensuring seamless adoption across all departments within their organization. This high-impact role offers constant variety, intellectual stimulation, and the satisfaction of seeing your work directly improves how accounting firms operate while working 100% remotely.

Key Responsibilities

• Client Implementation & Onboarding
• Drive end-to-end implementation projects from kickoff to successful launch
• Conduct thorough discovery sessions to understand each firm's unique processes
• Deliver engaging training sessions for diverse user groups spanning all accounting firm departments
• Create custom onboarding plans that ensure lasting adoption and client satisfaction

Project Management Excellence

• Orchestrate multiple concurrent implementations with precision and attention to detail
• Lead structured project meetings with both executive stakeholders and day-to-day users
• Maintain clear documentation of project status, milestones, and risk management
• Adapt implementation approaches to accommodate varying client needs and timelines

Strategic Customer Success

• Serve as the trusted post-sale advisor throughout the implementation journey
• Build productive relationships with firm leadership and champion users
• Proactively identify opportunities to expand platform value and usage
• Collaborate with our Customer Success team on long-term adoption strategies
• Translate client feedback into actionable product and process improvements

Technical Solutions

• Assess integration requirements with tax and accounting systems (Dynamics, CCH, IRIS, etc.)
• Partner with our Engineering team to define data mapping and API connection specifications
• Troubleshoot technical challenges with a solution-oriented mindset
• Communicate complex technical concepts in accessible language for non-technical users

Your Profile

Must-Have Qualifications

• 4+ years of experience in B2B SaaS in implementation, customer success, or project management, with a focus on deploying resource/workforce management software for the accounting industry
• Exceptional communication skills with the ability to lead meetings, deliver training, and build rapport with professionals at all levels
• Adaptable problem-solver who thrives in a dynamic, fast-paced environment
• Tech-savvy professional comfortable discussing system integrations, data flows, and platform capabilities
• Experience managing multiple concurrent projects with competing priorities
• Excellent written and verbal English communication skills

Preferred Experience

• Background in professional services, particularly accounting, audit, or consulting firms
• Previous experience with professional services automation (PSA), resource management, or project planning tools
• Familiarity with common business applications (Microsoft 365, CRM systems, project management platforms)
• Knowledge of accounting or professional services workflows and operations
• Demonstrated success in a startup or high-growth environment

Why You'll Love Working at Beeye

• 100% Remote Work: Enjoy the flexibility of working from anywhere with no commute required
• Meaningful Impact: Your work will directly improve how tax and accounting professionals manage their most valuable resources across all firm departments
• Growth Trajectory: Join a scaling company with clear opportunities for professional advancement
• Innovative Culture: Collaborate with passionate colleagues who value creative problem-solving and continuous improvement
• Competitive Package: Enjoy a compelling compensation plan
• Continuous Learning: Develop expertise across project management, customer success, and technical implementation
• Love to travel? We've got you covered!

Beeye is an equal opportunity employer committed to building a diverse and inclusive team.