Technical Writer - Cybersecurity

Location Address: Toronto Downtown (there is some flexibility to WFH if preferred), but this may change to 2-3 times/week - strong preference for candidates in GTA

Contract Duration:1 year - Possibility of extension & conversion to FTE

Project: Spearhead the creation and improvement of technical documentation such as processes, procedures, and investigative response capability

Typical Day in Role

• Creates diagrams, charts,and other visualaids to assist readers in understanding a product or process.
• Gathers feedback from business partners, internal technical team and vendor to improve technical documents.
• Ability to take existing and potential content and improve it
• Convert complex documentation to easy language for multiple audiences
• Writes and edits technical documents including reference manuals and product manuals which may include screenshots and tutorials
• Plans writing processes and sets timelines and deadlines.

Candidate Requirements/Must Have Skills:

• 8+ Years of experience in technical writing
• 5+ Years of experience in SharePoint, Visio, JIRA
• Creating and designing a knowledge base for practical use of all Cyber security project employees. Writing document & playbooks
• Recent experience in Translating practical procedure documents into high-level management level document for audit and summary purposes.
• Assisting in updating process documents defined and created by management. These processes are relevant to all activities in which the team is involved.
• Improving technical understanding of company security technologies.

Nice-To-Have Skills:

• Power BI, MS office suite
• Experience writing law enforcement documents is preferred