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Senior Manager B2B E-Commerce Implementation

Réseau Deblecx Network
Calixa-Lavallee, QC
Posted 13 days ago
Job Details:
Remote
Full-time
Management

About Us

Founded in 1998, Deblecx is a Canadian-owned company specializing in the integration and automation of B2B e-commerce and EDI for SMEs and large enterprises. Our modern B2B platform adapts seamlessly to any systems, applications, exchange formats, and business partner requirements, enabling secure electronic exchanges worldwide. We pride ourselves on our agility, expertise, and technology, delivering efficient and tailored e-commerce solutions that lead to swift ROI for our clients.

Position Overview:

As Senior Manager, you will lead clients through their digital transformation journey in the B2B space. You'll analyze complex business processes, translate requirements into technical specifications, and orchestrate the implementation of customized e-commerce solutions. Acting as a trusted advisor, you'll bridge business needs with technological capabilities while managing stakeholder relationships to ensure successful project delivery. The ideal candidate combines strategic thinking, technical expertise in supply chain processes, and exceptional client management skills to drive business efficiency and growth.

Key Responsibilities:

  • Manage a portfolio of clients through their digital transformation initiatives
  • Lead projects from requirements gathering through implementation and ongoing support
  • Analyze business processes and translate client needs into actionable solutions
  • Identify technical challenges and develop value-driven strategies to address them
  • Create detailed specifications and oversee implementation of tailored e-commerce solutions
  • Develop comprehensive implementation guides aligned with industry best practices
  • Actively participate in the modeling of digital transformations aligned with client objectives
  • Lead collaboration across clients, ERP integrators, business partners, and internal teams to align goals and ensure project success
  • Document project progress and ensure quality control throughout the implementation lifecycle
  • Serve as ongoing resource person and trusted advisor post-implementation

Required Technical, Analytical and Management Competencies:

  • In-depth knowledge of business processes in the supply chain
  • Proficiency in programming languages and frameworks (Java, Python, REST APIs, etc.)
  • Experience with enterprise management software (ERP, CRM, WMS, TMS, PIM)
  • Understanding of exchange file formats (EDI, XML, JSON, UBL, etc.)
  • Strong analytical and problem-solving abilities
  • Ability to translate complex technical concepts into business-friendly language
  • Superior documentation and organizational capabilities
  • Leadership abilities with proven stakeholder management experience
  • Strong client relationship management capabilities
  • Excellent priority management skills

Qualifications:

  • Bachelor's degree in computer science or software engineering
  • MBA or PMP certification (a plus)
  • Proven project management experience with track record of successful delivery
  • Experience with AI/ML implementation (a plus)
  • Ability to work effectively in agile environments and meet deadlines
  • Methodical, detail-oriented, and results-driven approach

Benefits:

  • Challenging cutting-edge projects that push technological boundaries and enhance your professional growth
  • Collaborative, human-scale team where your voice is heard and your impact is visible
  • Hybrid work environment (remote + office)
  • Competitive compensation and comprehensive benefits

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