Victoria Newitt Recruitment has been retained by our client Eminence Organic Skin Care search for their next Director of People & Culture.

Role Summary

The Director of People & Culture supports the Vice President of People & Culture in leading and implementing Human Resources strategies that align with Eminence's values, mission and strategic goals. This role has overall responsibility and oversight for all Human Resources functions including talent acquisition, employee relations, performance management, compensation & benefits, key performance indicators, compliance and HR Operations. The Director of People & Culture provides functional expertise, consultation and leadership to the People & Culture team. This position requires a hands-on, strategic leader with strong communication and problem-solving skills who can effectively balance strategic planning with operational execution.

Reporting and Peer Relationships

Reporting to the Vice President of People & Culture, the Director of People & Culture leads a team of professionals including Talent Acquisition Specialists, People & Culture Business Partners, People & Culture Specialist and Generalist. This role collaborates closely with the team and provides support to all the Eminence Team-members in North America (employees and independent contractors). The role also works with various Eminence learning & development specialists to provide education to Eminence Team-members.

Role Responsibilities

Strategic Leadership

• Develop and execute HR strategies that support business goals and company

• Serve as a trusted advisor to leaders, demonstrating active listening, critical thinking and an ability to provide clear and actionable guidance on complex issues

• Translate business needs into proactive HR solutions that enhance Team Member engagement and operational efficiency

• Develop and implement people strategies that improve engagement

• Provide subject matter expertise in employment contracts/law; interpret and develop contracts • Stay informed about industry trends, best practices, and employee needs.

Talent Management

• Manage and mentor the People & Culture team members to refine and execute recruitment and attraction strategies that attract top talent

• Oversee the attraction and retention of Eminence's Team-member talent. Enhance hiring strategies

• Support leaders in effective performance management and career development discussions to create growth opportunities for Team-members

• Conduct and evaluate exit interviews and Team-member check-ins for trends

• Oversee the full employee lifecycle and all programs and processes that support the teams

• Lead innovative onboarding and orientation programs

Engagement & Culture

• Partner with Division and Department Leaders to drive team member engagement & retention • Lead and execute annual Team-Member Opinion Survey and develop initiatives to enhance engagement

Compensation & Benefits

• Evaluate and modify compensation and benefits to ensure programs are current and competitive

• Review benefit renewal process

Key Performance Indicators

• Manage metrics for the companywide Goals, Objectives and Key Performance Indicators

• Partner with leaders to create goals, objectives and incentives for teams

• Lead the tracking and reporting of Company and Departmental KPIs

Skills Required:

• Strong foundation of business operations experience along with the ability to develop and interpret metrics/data to inform decision making and planning

• Superior analytical and problem-solving skills, with a focus on quality and best practices

• Strong Customer service focus; seek opportunities for continuous improvement and strive to create a positive and meaningful Customer experience internally and externally

• Ability to develop and sustain cooperative, productive working relationships to demonstrate Eminence core values and contribute positively to the culture of the organization

• Ability to create succinct and inspiring written communications

• Proactive, highly organized and extremely detail oriented

• Excellent verbal and written communication skills with superior grammar and composition skills

• Demonstration of responsibility and ownership - ability to see things through and manage tasks and projects to completion

• Ability to manage multiple, complex projects with diverse groups

• Ability to exercise diplomacy and discretion and to handle highly confidential information

• Ability to use initiative, independent judgment and problem-solving skills

• Conflict Management skills • Practice self-development; lifelong learning

Experience Required:

• 10+ years of progressively increasing experience in Human Resources with a minimum of 4 years of experience leading a multi-discipline HR team/department

• 10+ years leading a team, with a minimum of 4 years leading a team of HR Professionals

• Experience in Operations/Office Management with strong business acumen

• Demonstrated experience in all aspects of the role responsibilities

• Advanced proficiency in MS Office including Excel, Word, PowerPoint and Outlook

• Experience in facilitating problem-solving with teams, leaders and the organization

• Experience in employment contracts/law; ability to interpret and develop contracts

• Familiarity with US employment law an asset

• Track record of supporting and driving organizational change

• Ability to thrive in a transparent, collaborative, fast-paced and entrepreneurial environment

Education and Credentials:

• Any combination of education or experience that would be equivalent to a Bachelor's Degree in Business, Management or HR or related field

• Knowledge of Employment Standards, regulations, contracts, policies and procedures related to the work performed

The target range of this role is $130,000.00 - $155,000.00 plus bonus. Employment offers are determined by factors unique to each candidate, including skills, qualifications, experience and credentials.

If this position suits your skills and experience, we want to talk to you!

Please apply by submitting your resume and a covering letter to outlining why you are a suitable candidate for this exciting role.