Are you a strategic leader with a passion for operational excellence, team development, and delivering superior customer service? Danby is looking for an experienced Operations Manager to join our dynamic team and play a key role in driving our warehousing and logistics operations forward across North America, while also overseeing Danby's Direct-to-Student rental program in Ontario.

Responsibilities

• Support the company's attainment of volume, revenue and profit targets with emphasis on building a strong reputation through superior customer service;
• Collaborate with the Sr. Director of Operations and peers to develop short- and long-term strategic plans.
• Provide strong leadership by promoting the mission and values of the organization both internally and externally, as well as oversee the adherence to values and mission by direct reports.
• Manage and supervise direct reports, overseeing the movement of products and materials in and out of all company operated and 3PL warehouses and assigning specific duties.
• Provide support to direct reports; by communicating expectations/plans, coaching their performance, providing opportunities to develop skills and holding them accountable;
• Ensures that all reporting staff members are following health and safety policies and procedures.
• Manages all expenses as it relates to warehousing, shipping and receiving of product into all divisions of Danby facilities.
• In partnership with Director and peers, establish and implement departmental policies, goals, objectives and procedures.
• In collaboration with Sr. Director, determine staffing requirements and oversee the interview, hiring and training of new employees with the assistance of the corporate human resources department.
• Monitor third party business and suppliers to ensure that they are efficiently and effectively providing the needed services and supplies while staying within budgetary limits.
• Develop and present plans for capital projects including warehousing, storage facilities, equipment and potential acquisitions.
• Responsible for special projects completion as assigned by Senior Management.

Qualifications

• Bachelor's degree or College diploma in Business, Logistics or Material Management related field, or an appropriate combination of education and practical experience.
• 5 years' of direct work experience in a senior management capacity.
• Working experience in the Commercial Appliance industry preferred.
• Minimum 10 years' working experience in warehousing/distribution with a North American focus.
• Possess the following personal qualities: integrity, creativity, high standards, commitment, ethical values, and achievement oriented.
• Excellent organizational, strategic, planning and implementing skills.
• High level of critical and logical thinking, analysis, and/or reasoning to identify underlying principles, reasons, or facts.
• Excellent communication skills, writing, speaking and presenting.
• Able to build and maintain lasting relationships with key business partners, and customers.
• Proven team management and leadership skills to achieve top performance.
• Able to create realistic schedules and meet deadlines under stress and interruptions.
• Understanding of financial reports including budgetary guidelines and project expenditures.
• Computer literacy, including effective working skills of MS Word, Excel, PowerPoint, and Enterprise Resource Planning (ERP) software.