Chief of Staff

Join one of Southern Ontario's leading lighting agencies, where innovation and quality come together. With over five decades of experience collaborating with top manufacturers, they specialize in delivering state-of-the-art architectural lighting solutions. Their energetic and collaborative team is passionate about turning creative visions into reality. They believe work should be both rewarding and enjoyable, and their close-knit, supportive culture makes that possible. From team-building events and in-office wellness perks to casual barbecues and birthday festivities, they create a workplace that's as engaging as it is inspiring. Discover a place where your skills, imagination, and career can shine.

Responsibilities:

• Collaborate closely with the CEO and senior leadership to shape and execute long-term strategic goals, set operational benchmarks, and establish key performance indicators.
• Convert overarching business strategies into clear, actionable plans for core departments such as Sales, Field Operations, Customer Support, and Human Resources.
• Champion operational excellence by streamlining internal processes, enhancing efficiency, and fostering a culture of continuous improvement to boost innovation and profitability.
• Exhibit a strong understanding of artificial intelligence (AI), its evolving applications, and its impact on workforce dynamics to anticipate trends and drive forward-thinking initiatives.
• Utilize advanced software expertise and technical acumen to upgrade internal systems, support data-driven strategies, and strengthen the organization's competitive edge and scalability.
• Develop and guide a results-driven leadership team while cultivating a workplace culture centered on accountability, creativity, and respect.
• Act as a trusted advisor and mentor to leaders and team members across the organization, promoting growth and collaboration.
• Lead organizational change efforts aimed at enhancing scalability, improving internal communication, and achieving high-performance standards.

Skills and Qualifications:

• Demonstrated success in a Chief of Staff or senior operations leadership role within the lighting or related industry.
• Over a decade of executive-level leadership experience.
• Bachelor's degree required; MBA or equivalent advanced degree is highly desirable.
• Proficient in using ERP platforms and leveraging data analytics for strategic decision-making.
• Experienced in overseeing risk at both the project and organizational level.
• Proven ability to scale operations within dynamic, high-growth environments.
• Excellent at building strategic partnerships and negotiating complex agreements.
• Solid background in leading major commercial, industrial, or infrastructure projects to successful outcomes.
• Recognized for strong leadership presence and the ability to clearly communicate across all levels of an organization.
• Deep understanding of business operations, financial oversight, and executive management.
• Sharp strategic thinker with a proactive approach to problem-solving and decision-making.
• Outstanding interpersonal and communication skills, with a collaborative leadership style.