We are seeking a dedicated Disability Case Management Specialist to join our client's team. In this role, you will play a critical part in managing and coordinating all aspects of occupational and non-occupational absences, including workers' compensation, short-term disability, and long-term disability claims. You will also serve as a trusted advisor, providing timely case management expertise and guidance to employees, managers, HR team members, and third-party providers. This is a dynamic opportunity for a detail-oriented professional to make a meaningful impact in a supportive and collaborative environment.

Responsibilities

• Provide active case management of short-term and long-term disability claims, and Workers' Compensation claims.
• Responsible for gathering required information, completing, and submitting required forms; and ensuring that disability programs are effectively managed.
• Ensure accurate and timely tracking of case information and communication of decisions
• Work with managers and applicable third party on root cause analysis of occupational and non-occupational incidents.
• Conduct and review investigation reports.
• Support collaborative return to work planning, minimizing lost time and ensuring program effectiveness.
• Conduct return to work screening conversations and follow-up on associated plans for various absences.
• Provide regular reporting and conduct trend analyses.
• Proactively identify areas of opportunity, develop, and conduct training presentations related to disability management

Requirements:

• Comprehensive knowledge of disability management (occupational and non-occupational).
• Strong understanding of related legislation pertaining to disability management, Workers Compensation, return to work and accommodation, etc.
• Undergraduate degree in Human Resources or Health Sciences
• Certified Disability Management Professional designation is preferred (or work in progress towards designation)
• Minimum 3 years related work experience in occupational and non-occupational disability management