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Vice President Supply Chain & Operations

Location:

Vancouver, BC, CA; Toronto, ON, CA; Montréal, QC, CA; Calgary, AB, CA; Edmonton, AB, CA

Jobs by Category: People & Culture, Finance and Corporate Affairs

Job Function: Finance

Status: Full Time

Schedule: Regular

Join our Team

An exciting opportunity awaits a senior leader passionate about delivering TELUS' customer-first promise and innovating our operating model to improve customer experience and efficiency. This individual will collaborate with senior leadership and key stakeholders to transform the supply chain-standardizing processes, adopting advanced inventory management techniques, and fostering a culture of innovation.

At the core of this role is ensuring seamless supply and demand interlock-aligning forecasts, inventory strategies, and build plans to deliver the right products at the right time efficiently. Reporting to the Chief Procurement Officer, this role oversees inventory planning, warehousing, transportation, reverse logistics, equipment refurbishment, and customer shipment management. You will lead a team of supply chain and process design professionals dedicated to timely product delivery while optimizing working capital and efficiency. This role supports Consumer Solutions, Business Solutions, CTO (Infrastructure), and CIO (Systems), and is crucial for cross-functional collaboration and business success.

As the Vice President, Supply Chain Operations, you will:

• Lead, coach, develop, and inspire a diverse team of over 200 supply chain professionals
• Promote a customer-first mindset across the supply chain organization, aligning with company objectives
• Spearhead value-based transformation initiatives focused on standardization, simplification, and data-driven decision making
• Develop and implement AI-supported strategies to enhance inventory planning, sales & operations planning, and demand forecasting
• Oversee CAPEX alignment and support go-to-market strategies
• Collaborate with Infrastructure and Business Solutions teams to ensure seamless integration with build plans and customer installations
• Optimize logistics operations, including forward and reverse logistics, warehousing, and third-party logistics partnerships
• Drive continuous improvement in key metrics such as inventory turns, availability-to-promise, and on-time delivery
• Foster a culture of innovation, collaboration, and engagement

You're the ideal candidate if you are:

• A strategic thinker capable of translating complex supply chain challenges into actionable plans
• An authentic, inspiring leader who drives engagement and leads by example
• Adept at cross-functional collaboration and stakeholder influence

Qualifications:

• Bachelor's degree in Supply Chain Management, Business Administration, or related field; MBA preferred
• At least 15 years of progressive supply chain management experience, including 10+ years in senior leadership roles
• Experience managing large portfolios with multi-billion dollar inventories and over two million shipments annually
• Proven success in large-scale supply chain transformation initiatives
• Strong understanding of emerging supply chain technologies
• Experience in telecommunications or related industries is highly recommended

Salary Range: $0-$0

Performance Bonus or Sales Incentive Plan: 0%

Additional benefits include a comprehensive rewards package, flexible work arrangements, pension and share purchase programs, community involvement opportunities, and career development programs. Note that compensation may change in 2025.

About Us

We're a customer-centric, innovative team dedicated to making a difference through technology. Our culture fosters innovation, diversity, and inclusion, aiming to create positive human outcomes in a digital world. Join us to be part of a dynamic, rewarding environment where your contributions are valued.

Additional Information

For Quebec candidates: English language proficiency may be required for interaction with internal and external parties and use of English applications.

Our Values & Recognition

We are proud to have over 140,000 team members worldwide and have been recognized as one of Canada's Best Corporate Citizens for 12 years.

Accessibility

We are committed to inclusive hiring and providing accommodations for applicants with disabilities during the recruitment process.