Day To Day Responsibilities:

• 2 Levels of Service Desk Support before it's brought to this candidate within this team
• Supporting Internal Users tackling their Windows 11 Upgrade issues

Must Have:

• 2-3+ years of experience in a similar role (ideally an enterprise level organization)
• L1-3 Support in Troubleshooting Windows 11 (performance problems, disc space clean ups)
• Strong Communication/Organization/Planning/Customer Service Skills
• Strong Analysis experience
• Strong Desktop Support Experience
• Understands SCCM

Pay range: $28-$30/hr without benefits