Position: Dental Administrator

Location: Mill Bay, BC

Clinic: Mill Bay Dental Health & Implant Centre

We know that exceptional patient care goes beyond scheduling appointments and processing paperwork-it's about creating a welcoming experience, building trust, and ensuring every visit is smooth and stress-free.

We're looking for a skilled and compassionate Dental Administrator to join our team at Mill Bay Dental, a proud part of the Passion Dental Group. Whether you're early in your career or bring years of experience, you'll be joining a supportive, professional environment where you can bring your expertise, energy, and empathy to the front desk.

Specifics about the role:
Job Type: Full Time
Schedule: 4 days per week
Wage range: $24.00 - $30.00 per hour

About the Clinic:

At Mill Bay Dental Health, we are committed to delivering top-quality care and five-star patient experiences. Our team prioritizes education, personalized treatment, and the latest technology to provide safe, comfortable, and long-lasting dental care.

Beyond dentistry, we build lasting relationships based on trust, honesty, and exceptional service. If you're passionate about patient care and looking for a supportive, growth-oriented team

What you'll do:
Be the warm, welcoming face of the clinic, ensuring every patient feels valued and cared for
Manage phone calls, direct inquiries, and efficiently book appointments
Maintain and organize the patient database with accuracy and confidentiality
Oversee insurance claims, billing systems, and follow up with insurance companies
Establish and manage office protocols to keep operations running smoothly
Coordinate and optimize appointment schedules
Provide leadership and foster a team culture focused on outstanding client service

What you'll bring to the role:
Minimum 1 year of experience in a dental clinic environment
Knowledge of dental billing and insurance protocols
Proficiency with Microsoft Office; experience with Cleardent is an asset
Strong communication skills - both verbal and written
Excellent problem-solving abilities and attention to detail
Friendly, professional demeanor with a patient-first mindset
Ability to multi-task and thrive in a dynamic, fast-paced environment

Who we are:

Welcome to Passion Dental Group, a team of dedicated dental professionals committed to providing exceptional care and building a community of like-minded individuals who share our values. We believe in creating a positive, supportive culture that stimulates personal and professional growth. We invest in our people first and create a community that fosters personal success. Visit passiondental.ca to learn more.

_Passion Dental Group is committed to workplace diversity and provides accommodations to applicants with disabilities throughout our hiring process. If you require accommodation through any aspect our process, please let us know by emailing ._

Job Type: Full-time

Pay: $25.00-$33.00 per hour

Benefits:
Dental care
Extended health care
Flexible schedule
On-site parking
Flexible language requirement:
French not required

Experience:
Dental Admin: 1 year (required)
Cleardent: 1 year (preferred)

Work Location: In person