Title: Change Manager (CM)

Location: (primary work location is Fredericton, NB)

Duration: May 19, 2025 - May 18, 2027 (2 years)

Job Overview:

The Department of Health is seeking a highly skilled Change Manager to lead, plan, and implement change management strategies within large-scale healthcare transformation initiatives. The successful candidate will be responsible for engaging prescribers, clinicians, and senior stakeholders, and driving adoption of new systems and processes-particularly those involving healthcare technologies such as Clinical Information Systems (CIS), Electronic Health Records (EHR), and other digital tools.

Key Responsibilities:

• Lead and execute prescriber and clinician engagement strategies
• Partner with CMIOs, CNIOs, and program leaders to build change readiness
• Design and deliver communication and training initiatives in both French and English
• Conduct impact assessments for business process and technology changes
• Develop benefits evaluation strategies and change readiness surveys
• Facilitate change management workshops and stakeholder engagement events
• Analyze clinical feedback and adapt strategies to enhance adoption
• Manage tasks and risks using Jira and other tools within the Office 365 suite
• Supervise and guide junior change management team members

Ensure privacy training is completed and a non-disclosure agreement is signed

Mandatory Requirements:

Post-secondary education in a health-related field or equivalent experience

5+ years in a senior-level change management role impacting healthcare providers

Experience with healthcare technology changes (e.g., EHRs, CIS)

Preferred Qualifications:

• 8+ years in leading enterprise-level change management strategies in complex environments
• 5+ years working with healthcare providers in change adoption contexts
• Strong facilitation and clinical stakeholder engagement experience
• Expert communication skills-both written and verbal
• 5+ years of experience using Microsoft Office 365 and Zoom professionally
• 2+ years of experience with Atlassian Jira
• Formal training in change management methodologies (e.g., Prosci, ACMP, or equivalent)

Deliverables:

• Engagement planning and implementation for clinical stakeholders
• Change impact assessments and readiness strategies
• Support for communication, HR, and training functions
• Collection and analysis of clinician feedback
• Oversight of clinician engagement team tasks and risks