Business Analyst (Hybrid - Brampton)

Manufacturing Logistics Transformation Projects

Location: Brampton, ON

Work Arrangement: Hybrid (3 days in office/week)

Employment Type: Full-time, Permanent

About the Opportunity

We're hiring on behalf of one of Canada's most respected privately held success stories-a thriving organization operating across manufacturing, logistics, and integrated service lines. As they expand their technology capabilities, they're seeking a Business Analyst who can thrive in ambiguity, translate complex needs into clear solutions, and drive meaningful operational improvements.

This role is ideal for someone who understands how businesses work, where processes break down, and how technology can solve real-world problems. You'll work across multiple lines of business and collaborate with cross-functional teams to map current states, identify pain points, and recommend systems improvements-especially across the Microsoft tech stack.

What You'll Do

Collaborate with internal stakeholders across operations, logistics, finance, and plant management to understand workflows, capture business needs, and identify process gaps

Translate business needs into detailed technical and functional requirements for new systems, enhancements, and data flows

Support implementation of Microsoft Dynamics 365 (CE/CRM, Business Central), Power Platform tools (Power BI, Power Automate, Power Apps), and related enterprise applications

Facilitate workshops, conduct user interviews, and build strong working relationships with both business users and IT stakeholders

Create documentation, process maps, user stories, and training materials

Work with QA teams to ensure solutions meet requirements through UAT and validation

Drive user adoption by supporting go-live activities, training, and post-deployment stabilization

Act as a thought partner-not just gathering requirements, but challenging assumptions and offering better ways of working

Who You Are

A strategic and systems-minded Business Analyst with strong business acumen and communication skills

Comfortable in ambiguity-able to ask the right questions, dig into root problems, and provide clarity

Naturally curious, collaborative, and solutions-oriented-able to translate user needs into business-optimized outcomes

Experienced in enterprise environments, ideally across manufacturing, supply chain, or logistics

Skilled with Microsoft solutions (Dynamics 365 CE/CRM, Business Central, Power BI, Power Apps, etc.) a strong asset

Familiar with Agile delivery and SDLC frameworks

Confident working with cross-functional teams, end users, and decision-makers

Qualifications

Bachelor's degree in Business, Technology, or related field (or equivalent experience)

5+ years of experience as a Business Analyst or Business Systems Analyst

Experience supporting enterprise-wide implementations or enhancements, especially in a Microsoft environment

Power Platform or PMP certifications are a plus

Why This Role?

This is more than a typical BA role-it's a chance to step into a collaborative, fast-evolving environment where your voice is valued, your insights shape business decisions, and your work drives visible impact across the organization.

Ready to Make Your Mark?

Apply now to help shape the future of an industry leader.