Position Title: Application Support Specialist

Length of Contract: 12 months

Physical Working Location: Toronto, ON M5X 1A1 Hybrid, in office Monday & Tuesday with some flexibility

Hours of Operation: 8am - 5pm EST

Pay Rate: $28.50/hr.

Role Mandate:

• The Critical Application Support Specialist is responsible for logical and physical access provisioning and user administration functions for the business unit.
• This role provides support, guidance and advice for all supported applications.
• Provides a variety of general support services and tasks to support the business group.
• Collaborates with internal and external stakeholders to facilitate delivery of business objectives in accordance with applicable policies, processes, and controls.

Role Responsibilities Include (but are not limited to):

• Responsible for access provisioning and administration functions for critical applications including documentation, password resets and unlocks.
• Provision equipment as well as systems access for AML Group.
• Liaise with internal stakeholders from various lines of business to ensure their requests are completed, and the appropriate action is taken.
• On a rotating basis cover the team mailbox, and ensure the appropriate parties are looped in, and any necessary action is taken.

Must-Have Skills:

• High School Diploma or equivalent required.
• 2 to 4 years experience required in a similar role.
• Verbal and written communication skills
• Demonstrate the ability to multi-task efficiently and respond to requests in a prompt manner.
• Must be able to manage deliverables, prioritize tasks and demonstrate quality. documentation and consistent execution.
• Ability to work independently and collaboratively and manage one's time.
• Ability to keep information organized and confidential.

Nice to Have Skills:

• Previous experience with SharePoint/Power Apps Tools.

About Us: SPECTRAFORCE is one of the fastest-growing workforce solutions firms in the United States. As a diversity-owned business, we place human connection at the heart of everything we do, building strong relationships with both clients and candidates to fill roles successfully. Our teams in North and Central America and India serve more than 150 Fortune clients globally, leveraging custom AI technology to provide direct hire, executive search, nearshoring, offshoring, and project staffing solutions.

Benefits: SPECTRAFORCE offers a Group Registered Retirement Savings Plan (RRSP) Program to all eligible employees. We also offer an Employee Assistance Program (EAP) and an employee discount program, which provides exclusive access to thousands of discounts on travel, entertainment, and more. SPECTRAFORCE offers unpaid leave as well as paid sick leave, paid holidays, and paid vacation as required by law.

Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability, conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered, or any other prohibited grounds as identified by provincial or territorial law. Please contact Human Resources at if you require reasonable accommodation.

At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws.