Location: Hybrid Schedule: Includes night shifts & weekends Hourly Rate for Odd Hours: $25
Help us power the future of data around the clock.
Deck is on a mission to make critical operational data easy to access We eliminate the usual headaches of data integration so businesses can focus on what they do best, making smarter decisions, faster.
To support our fast-growing platform, we're looking for an AI Operations Associate who's eager to learn, thrives in a technical environment, and is ready to roll up their sleeves, even at unusual hours. It's a role with plenty of room for growth, if you showcase the right attitude.
What You'll Do
- Be on the frontlines of our 24/7 support infrastructure, resolving technical issues and answering platform-related queries.
- Collaborate with engineers and data specialists to troubleshoot and resolve incidents.
- Maintain and improve internal documentation and support workflows.
- Work evening, night, and weekend shifts (additional pay provided), maximum 2 times per week.
What You Bring
- A knack for solving problems and staying calm under pressure.
- Strong communication skills-you know how to translate technical talk into plain language.
- Some experience (or strong curiosity) with SaaS platforms, APIs, or data operations.
- Flexibility to work outside of traditional hours and contribute to a rotating support schedule.
Compensation & Benefits
- $25/hour for night and weekend shifts
- Competitive base pay for regular hours
- Opportunity to grow in a scaling a leading tech company reshaping data aggregation landscape
- Flexible remote work
- Supportive, no-ego team focused on impact and learning
Why Join Deck?
We're not just building software, we're changing how an entire industry operates. Professionals use Deck to automate what was once manual, unclear, and siloed. We're here to bring clarity, efficiency, and innovation to every data stream, and we want your help to make that vision a reality, 24 hours a day.