Company Description

Mavi, incorporated in Istanbul in 1991, is recognized as a successful global lifestyle brand, rooted in 30 years of denim expertise. Mavi has been publicly traded since 2017 and has a presence in 34 countries, including Turkey, the USA, Canada, Germany, Russia, and Australia. It sells its products through approximately 4,500 retail locations, including 456 mono-brand stores.

Mavi Jeans Canada has four mono-brand retail stores in Metro Vancouver Kitsilano, Yaletown, McArthurGlen Designer Outlets, Park Royal, Robson and Calgary. We have a fun and friendly working environment and value work-life balance.

Role Description

This is a full-time on-site role for a Store Manager at Mavi located in Mirabel Shopping Center in Montreal QC.

As the Store Manager, you will be responsible for overseeing all aspects of the store's operations, including sales, customer service, staff management, inventory management, and visual merchandising. You will play a key role in driving sales, fostering a positive shopping experience for our customers, and maintaining the brand's image and standards. More than anything else, you will represent the values of the brand in the store. Act as a brand ambassador.

Key Responsibilities:

Sales and Customer Service:

- Drive sales and meet or exceed sales targets through effective sales techniques, product knowledge, and customer engagement.

- Actively work to build a customer portfolio, repeat customers, manage this crowd through in store and online events, promotions, etc.

- Provide exceptional customer service by greeting and assisting customers, addressing inquiries and concerns, and ensuring a memorable shopping experience.

- Foster a customer-centric environment by building relationships with customers and providing personalized recommendations based on their preferences and needs.

Staff Management:

- Recruit, train, and motivate a high-performing retail team to deliver excellent service and achieve sales goals.

- Schedule staff effectively to ensure adequate coverage during peak hours and special events.

- Provide ongoing coaching and feedback to staff to enhance their product knowledge, sales skills, and customer service abilities.

Inventory Management:

- Manage inventory levels to ensure adequate stock levels and minimize out-of-stock situations.

- Conduct regular inventory audits and coordinate with headquarters to replenish stock as needed.

- Implement strategies to minimize shrinkage and loss prevention.

Visual Merchandising:

- Maintain the store's visual standards by ensuring that displays, signage, and product presentations are in line with brand guidelines.

- Implement creative merchandising techniques to showcase product assortments and highlight key collections.

- Regularly refresh displays and window presentations to attract customers and drive sales.

Operational Excellence:

- Ensure compliance with company policies, procedures, and operational guidelines.

- Oversee store opening and closing procedures, including cash handling and security protocols.

- Collaborate with headquarters on marketing initiatives, promotions, and special events to drive traffic and increase sales.

Qualifications:

- Previous retail management experience, preferably in the fashion or lifestyle retail industry.

- Strong leadership skills with the ability to inspire and motivate a team.

- Excellent communication and interpersonal skills.

- Proven track record of achieving sales targets and driving results.

- Proficiency in inventory management and retail operations.

- Creative flair and passion for design, fashion and art.

- Flexible schedule, including evenings, weekends, and holidays.

- Full work permit authorization is required.

- Education: bachelor's degree in related field.

- Proficient English is required.

Join our team and be part of a dynamic and innovative brand that celebrates creativity, individuality, and urban culture.