Location: Guelph

Contract: 5-6 months

Wage: $21-$23/hour

Shift: On-Site, Monday-Friday, 8:30-4:30

Are you a proactive and organized professional with a knack for scheduling and customer service? Our client, a well-established leader in the property management industry, is looking for a Maintenance Services Coordinator to join their team on a temporary contract basis.

About the Role:

In this role, you'll be the key point of contact for all maintenance-related requests, ensuring timely communication between residents, internal teams, and vendors. You'll thrive in a busy, fast-paced environment where no two days are the same.

Key Responsibilities:

• Manage and track incoming maintenance requests via phone, email, and in-person channels.
• Input and update work orders in Salesforce to ensure accurate records.
• Coordinate and prioritize maintenance tasks with internal and external teams.
• Follow up with residents to ensure clear communication and issue resolution.
• Process vendor and trade invoices using DocuWare, including coding and authorization.
• Assist with contractor scheduling and prepare correspondence regarding suite access, inspections, and work scope.
• Support a collaborative team culture and contribute to community initiatives.

What You Bring:

• Intermediate proficiency with Microsoft Office (Excel, Outlook, Word) and comfort with database systems.
• Strong communication skills, both written and verbal, with excellent phone etiquette.
• Experience in a fast-paced, customer-focused environment.
• High attention to detail and the ability to juggle multiple schedules.
• Knowledge of property management processes, building/fire codes, or the Residential Tenancies Act is a bonus.
• Strong problem-solving skills and the ability to navigate urgent issues effectively.
• Experience reviewing quotes and managing vendor interactions is an asset.

If you're organized, adaptable, and enjoy being the go-to person in a dynamic environment, we'd love to hear from you!