Job Title or Location

Front Desk Associate, Alabaster Homes

Alabaster Homes
Vancouver, BC
Posted yesterday
Job Details:
Full-time
Experienced
Benefits:
Dental Insurance

The Alabaster Group of Companies encompasses Alabaster Homes, our multi-family rental, strata and multiplex division and Pavilion Cowork, our shared office space division. While our core business is real estate development and shared office space, we pride ourselves on being a team of community builders. Our passion for our work is evident in everything we do. As we continue to grow as a company, we are looking for a dynamic professional to join our team.

Position Summary

This role involves multi-faceted support for the Alabaster & Pavilion Teams, Pavilion member companies as well as visitors and guests. This role is critical to shaping the Alabaster & Pavilion experience and culture.

Key Responsibilities

Front Desk & Reception

Provide day-to-day front desk and reception support across various responsibilities, including but not limited to:

  • Greeting visitors and answering phones at the 34 W7 location. Notifying Pavilion members or Alabaster team.
  • Front of house hospitality for guests and visitors.
  • Set up, tear down and reset meeting rooms and technology.
  • Manage catering requests and organization for in-house and external events as well as executive lunch & dinner arrangements.
  • Assist with meeting room bookings as requested.
  • Coordinate and prioritize emails, calls, and correspondence to ensure timely responses.
  • Opening and closing procedures for the office.
  • Create and maintain a positive working environment.
  • Maintaining a consistent presence at the front desk.
  • Maintaining the necessary level of building and office security.
  • Support the touring of new Pavilion members as required.
  • Support our Community Manager with conducting tours and onboarding.
  • Supporting members with tasks and local area knowledge.
  • Supporting the other Pavilion team members on daily tasks and events.

Corporate Operations Support

Administrative support for our Corporate Operations Department across various responsibilities, including but not limited to:

  • Data integrity and management with electronic filing systems.
  • Maintain operational schedules.
  • Manage staff and visitor parking process.
  • Coordinate building and office repairs as needed and directed.
  • New hire onboarding and orientation - onsite tasks as directed and assigned.
  • CRM maintenance & data entry for contacts and project tracking.
  • Ad-hoc assistance with support for the Corporate Operations Department as re

Who You Are

You are a driven people-person who is detail oriented and takes pride in getting the job done right. You are the ultimate host, you can effortlessly make people feel welcomed and create a strong sense of community within our team and members alike. You pride yourself on your helpfulness and friendliness and want to find a Company that will support your career development and growth.

In addition to these qualities, you possess:

  • Education and/or experience in hospitality and customer service.
  • Prior experience in an office environment as a front desk associate, receptionist or an administrative support position.
  • A drive and motivation for hard work with a growth mindset.
  • Strong working knowledge of Google software, Microsoft software and proficiency with and willingness to learn other software applications such as Adobe, DocuSign, Slack, Asana, etc.
  • Excellent verbal and written communication skills and fluency in English.
  • Positive attitude and willingness to learn.
  • Adaptable and flexible, able to work in a fast paced environment, both independently and as part of a larger team.
  • Solutions oriented approach with excellent time management, multitasking and prioritization abilities.
  • Eligible to work in Canada (Canadian Citizen, Permanent Resident or valid working visa) required.
  • Knowledge of the Vancouver real estate market and/or coworking is an asset.

Compensation

Your Total Compensation Package includes:

  • Base Annual Compensation, with a range of $40,000 - $60,000 annually depending on experience and qualifications.
  • Vacation & Time Off Package.
  • Extended Health & Dental Benefits upon successful completion of a probationary period.

How to Apply

  • Submit a resume with a brief cover letter to
  • In the subject line, include " Application for Front Desk Associate, Alabaster Homes - ADL002-IC3-0425 "
  • Position will remain posted until filled.
  • Only selected applicants will be contacted, we regretfully cannot respond to all applications
  • No phone calls please.

The Alabaster Group of Companies is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age and any other protected characteristic.

Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our Corporate Operations Team at .

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