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Customer Service Representative

Scodesign Distribution Inc.
Baie-D'Urfe, QC
Posted today
Job Details:
Full-time
Entry Level

About Us:

At Scodesign, we don't just solve problems-we create experiences. We are a B2B and our customers are at the heart of everything we do, and we're looking for a Customer Service Champion to join our team. If you love making people smile, have a knack for finding solutions, and thrive in a fast-paced environment, we want you to be part of our exceptional team and make our customers experience, the best possible.

Why You'll Love Working With Us:

  • Awesome Culture: We believe in a fun, collaborative, and inclusive workplace where your voice matter
  • Vibrant Team Spirit: We believe in teamwork, positivity, and having fun while working hard.
  • Make a Difference: Every interaction you have with our customers has a lasting impact, and that's something to be proud of.

What You'll Be Doing:

  • Be the Voice of Our Brand: Connect with customers across various channels and provide exceptional service that leaves them impressed.
  • Solve Problems Like a Pro: Use your creativity and resourcefulness to find solutions to customer issues, big or small, ensuring every interaction is smooth and hassle-free.
  • Create Lasting Relationships: We're not just solving problems; we're building relationships. You'll ensure that each interaction is personal, helpful, and memorable.
  • Work Hand-in-Hand with the Team: You'll collaborate with other departments to ensure that we're delivering consistent, top-tier service .

What We're Looking For:

  • Customer-Focused : A can-do attitude with a passion for delivering outstanding service to customers and making a difference in their day .
  • Empathy & Patience: W e're building relationships. You'll ensure that each interaction is personal, helpful, and memorable. You understand that every customer is unique, and you're committed to providing a thoughtful response.
  • Problem-Solver: You thrive on challenges and find joy in coming up with creative solutions.
  • Team Player: You're flexible and able to juggle multiple tasks or challenges with ease and you enjoy being part of a close-knit team.
  • Tech-Savvy: Comfortable using customer service software, CRMs, and Microsoft Office tools.

What We Offer:

  • Competitive Compensation:
  • Amazing Benefits:
  • Work-Life Balance:
  • Training & Development:

Ready to make an impact?

  • If you're passionate about creating exceptional experiences and want to join a team that values your skills and ideas, we'd love to hear from you! Apply now to make an impact and build your future with us.

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