About Us:
Petros 82 is a fine dining Mediterranean restaurant known for its elevated cuisine, refined atmosphere, and warm hospitality. As we prepare to open our second location, we are seeking a poised and personable Host/Hostess to be the first point of contact for our guests.
Job Description:
As a Host/Hostess, you'll set the tone for each guest's experience, offering a warm welcome and managing the flow of the dining room with efficiency and grace. You'll balance reservation coordination with walk-in traffic, all while ensuring exceptional guest service from arrival to departure.
Responsibilities:
- Greet guests with a warm, professional demeanor
- Manage reservations and waitlists using reservation software
- Coordinate seating with servers and management to optimize flow
- Provide accurate wait times and ensure guests feel welcome while waiting
- Answer phones and assist with inquiries or bookings
- Maintain cleanliness and presentation of the entrance and host stand
- Support the team during peak hours with guest service or special requests
- Communicate clearly with all front-of-house staff to ensure smooth service
Qualifications:
- 1+ year experience in a host or guest-facing role preferred
- Strong communication and interpersonal skills
- Professional appearance and demeanor
- Comfortable using reservation systems (e.g., OpenTable or similar)
- Ability to multitask in a fast-paced environment
- Positive attitude and strong sense of hospitality
- Availability for evenings, weekends, and holidays